Office Manager Customer Service
Resume:
LUANNE M GOODLOE
Staunton Virginia 24401
*************@*****.***
EDUCATION
Mary Baldwin College, Staunton VA August 1978-May 1982
Bachelor of Science in Psychology – Degree awarded May 1982
EXPERIENCE
Bream Family Dental Care, Waynesboro VA August 2023-November 2023
Office Manager Trainee
●I trained for office manager and learned the Soft Dent program for scheduling of appointments and the Solution Reach for staying in contact with patients.
●I scanned all medical records into the computer to aim for a paperless office.
Rask Florist, Staunton VA April 2005-January 2023
Bookkeeper
●Managed and assisted with all aspects of daily business operations including bookkeeping, marketing, delivery and customer service.
●Worked closely and had a great relationship with vendors.
1St Choice GMAC, Staunton VA October 2002-March 2005
Real Estate Agent
Mr. Gatti’s Pizza, Harrisonburg, VA June 1986-June 2002
Owner
●Responsible for all aspects of business management including day-to-day operations, hiring, supervision, training, accounting and customer service.
●Consistently set and achieved sales goals.
KNOWLEDGE AND SKILLS
●Customer Service, Communication Skills, Problem Solving
●Time Management, QuickBooks, Microsoft 365, Telephone Etiquette
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