Customer Service Sales Associate
Resume:
Stephanie McCumbee
Rockwell, NC
********************@*****.***
Work Experience
Caretaker for special needs son
Self Employed-Rockwell, NC
April 2020 to Present
• Maintain household: chores, dishes, laundry, bathrooms, yard, etc. Performed all home and vehicle maintenance myself.
• Care for three children, one of whom is non-verbal autistic.
• Research, organize and schedule doctors and specialist appointments
• Pay bills.
• Plan, shop for and prepare all meals.
• Transport family and run errands.
Front Sales Associate
Goodwill Industries of Northwest NC-Kannapolis, NC April 2018 to May 2020
• Operated cash register, counted correct change back.
• Stocked shelves.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues.
• Maintained a clean and organized checkout area, including bagging items efficiently and restocking supplies.
• Developed positive relationships with repeat customers through personalized interactions and friendly demeanor.
Lead Cook/Kitchen Manager
Gas and Go-Granite Quarry, NC
June 2017 to February 2018
• Sanitized and cleaned all equipment, fryers, ovens and utensils.
• Put together orders, served customers.
• Inventoried and reordered supplies.
• Trained and mentored kitchen staff on proper cooking techniques, safety procedures, and sanitation guidelines
• Maintained a clean and organized kitchen environment, adhering to health department regulations Floor Crew Member
Swannanoa Correctional Center for Women-Black Mountain, NC April 2014 to July 2015
• Operated industrial-grade machinery such as floor polishers, and carpet cleaners to strip, lay wax, and buff floors.
• Ensured compliance with health and safety regulations during all work activities.
• Managed time effectively by prioritizing tasks based on urgency levels.
• Safely operated chemical dispensing systems while following proper dilution ratios. Education
GED
Rowan-Cabarrus Community College - Salisbury, NC
May 2004 to September 2004
Skills
• Cash Handling (3 years)
• Conflict management (10+ years)
• Cleaning Experience (10+ years)
• Customer Service (3 years)
• Great communication skills (10+ years)
Certifications and Licenses
Forklift Certification
March 2025 to March 2028
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