Care Coordinator Customer

Kari Holsworth

*** *. **** ****, *******, MI ****7 Phone Number: 989-***-****

Goal

To obtain a position as a customer care professional so that I may utilize my skills such as the ability to multitask, resiliency, and my ability to think critically in a fast paced environment. As a manager of employees in the office and a mother of six (all adults now) I have the skills and determination to achieve any goal I set for myself. I am effective working independently as well as part of a team, and I will bring professionalism and hard work to any organization I am a member of.

Experience

Karing Home Healthcare LLC – Sanford, MI

July 2021 – Present

Client Care Coordinator/Supervisor/Scheduler

Meet With Families to Develop Plan of Care

Responsible for Caregiver Scheduling

Answer Phones in Professional Manner

Perform Hiring and Termination Duties of Caregivers

Responsible For Client Billing

Responsible for Employee Payroll

Perform Monthly Records Maintenance

Comfort Keepers – Bay City, MI

October 2008 – June 2021

Client Care Coordinator/Supervisor/Scheduler

Managed Up To 80 Caregivers

Plan Care With Families

Hire/Terminate Employees

Responsible for Client Billing

Responsible for Employee Payroll

Perform Monthly Records Maintenance

Answer Phones in a Professional Manner

MSU Extension – Midland, MI

November 2003 – August 2008

Breastfeeding Counselor

Meet With New Mothers at Hospital

Perform Home Visit Follow-Ups

Address Breastfeeding Issues As Necessary

Teach Basic Nutrition to Lower Income Mothers

Assist in Preparation of Nutritional Meals

Training

ERSP Scheduling System Breastfeeding Lactation Consultant 20 Years Experience With

Microsoft Office Nutrition 1,2,3 – MSU Extension Alzheimer’s Patients

Certified Dementia Practitioner Hoyer Lift Trained Empathy & Compassion Training

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