Customer Service Unit Secretary
Resume:
SHANNON RENEA COLE
**************@*****.***
*************@*****.***
flwrchld51@gmail.com
Riverbank, CA 95367
This is a 24-bed emergency room where I held a position as a unit secretary/ER technician As a unit secretary, I was responsible for:
Handling all incoming and outgoing calls, placing doctor's orders, preparing patients charts for admissions or transfers
Managed ordering supplies for the department
As an ER technician, I was responsible for numerous duties that included but were not limited to: Assisting doctors and nurses with patient care, cleansing wounds, setting up suture and lumbar trays, splinting fractures, transporting and rooming patients Performing CPR and EKGs.
Responsible for the maintenance and daily service of Melco embroidery machines I oversee the embroidery department and its daily business I undertake all customization orders for various products I mange multiple business accounts and secure new ones Responsible for multiple major business accounts and executing their orders Responsible for training and developing new skills for new hires
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Donna Donovan
Crescent Supply
Uniform Supervisor
EXPERIENCE
ER Technician/Unit Secretary Emanuel Medical Center,Turlock, CA Embroidery Supervisor Crescent Supply,Modesto, CA
REFERENCES
Gayle Judd
McHenry Medical
Retired Medical
Transcriptionist
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer issues. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience. MAR '03 - JUL '13
JAN '15 - PRESENT
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