Customer Service Sales Representative

Amber Vinyard

Phoenix, AZ

Professional Summary

Hardworking and detail-oriented warehouse professional with 15+ years of experience in customer service, sales, and general labor. Proven track record of maintaining inventory levels, collaborating with teams, and providing exceptional customer service. Work Experience

Front Line Sales Representative

Thortons Gas Station-Columbus, OH

November 2023 to February 2025

• Developed and maintained strong relationships with regular guests.

• Collaborated with marketing team to create compelling sales materials and presentations, up-sale new product and promotional items.

• Provided exceptional customer service by promptly addressing and resolving issues, de-escalation in high stress and fast paced work environment.

General Laborer/Warehouse

Minutemen staffing-Columbus, OH

January 2016 to October 2023

• Performed various tasks such as loading and unloading materials, cleaning work areas.

• Followed safety protocols and procedures.

• Maintained inventory levels by accurately counting and recording incoming and outgoing supplies

• Collaborated with team members to complete projects within specified timeframes while maintaining quality standards

• Fulfilled customer orders by picking products from warehouse shelves using handheld scanners or pick lists

Education

High school or equivalent

Westland High School

Skills

• Shipping & receiving (10+ years)

• Load & unload (10+ years)

• De-escalation (10+ years)

• Customer service

• Quality audits (10+ years)

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