Customer Service Medical Office

ERIC SHABOTYNSKYJ

Palm City, FL ***** 772-***-**** ****.*****@*****.*** US Citizen and Florida Notary

7+ years’ of providing high-level communications and business customer service. Strong organizational skills with a keen ability to multitask.

Excellent time management, problem-solving, data gathering, and computer skills.

Advanced knowledge of computer applications, Google, Microsoft, and custom systems.

Licensed aviator with 15+ years’ experience flying in private aircraft around Florida, the US East Coast, and The Bahamas with extensive knowledge of Federal Aviation Administration regulations, Customs Operations, TSA Regulations, and aircraft safety.

Areas of Strength: Communications, Customer Service, Leadership, Technology, Process Improvement.

EDUCATION AND TRAINING

The Citadel Military College of South Carolina, Charleston, SC 2006-2010

Bachelor of Arts Degree, Major: Political Science

Studied International Relations for one semester at the University of Salzburg, Austria

U.S. Army R.O.T.C. and South Carolina Corps of Cadets Federal Aviation Administration; current pilot; 17+ years as a licensed Private Pilot. PROFESSIONAL EXPERIENCE

Law Office of Nina L. Ferraro, P.A., Stuart, FL March 2022-Present Paralegal

Support a firm specializing in Real Estate by processing a multitude of documents accurately and in a strict time frame.

Interact with customers providing information and notary services, while also researching titles using trade software.

Novo Ortho and Spine, Ft. Pierce, FL 2019-2021

Flight Department Quality Manager, Kate and Jennifer Airlines Medical Assistant, Tallahassee

Supported a Medical practice with two office locations, and one twin-engine aircraft. Assisted in aircraft operations followed by working with patients in the medical office.

Interacted with patients in a busy medical office, checking in patients, updating records, and seeing up to 70 patients per day.

SmartForms.com, Palm City, FL 2013-2022

Customer Support and Technical Services Manager

Managed 15-20 secure websites, domain registrations and SEO.

Provided 1:1 phone support, performing sales, training, and problem resolution.

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