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Executive Assistant / Customer Service Representative

Location:
Lakeland, FL
Posted:
March 27, 2025

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Resume:

JAYNE A RINEHART

**** ******** **., ********, ** 33810 • 614-***-**** • *************@***.***

Proactive, organized and experienced Administrative Professional seeks an opportunity to partner with

the business by creating efficiencies and adding value in a modern office environment.

SKILLED AS A:

• Certified Administrative Professional: experienced in Microsoft Office collaboration tools

• Proactive problem solver, utilizing resourcefulness and prioritization to made things easier

• Trusted colleague: a strategic partner to executives

• Relationship builder: making connections across departments to gain efficiencies

EXPERIENCE:

NATIONWIDE INSURANCE, Columbus, OH

Sr. Executive Assistant

03/2005 - 06/2022

• Provided direct support to Nationwide’s Chief Economist and his team of economists.

• Effectiveness department back-up support for Sr. Vice President and CFO

• Proactively managed calendars and make decisions on executive's behalf, with an eye for details and logistics

• Completed work with utmost confidentiality and regard to protecting associate data

• Timely and accurate management of the expense reporting

• Displayed strong customer focus while scheduling meetings, organizing calendars and interacting

• Utilized all Microsoft Office products to efficiently create documents and presentations for associates

PREVIOUS EXPERIENCE:

Ashland Chemical Company, Dublin, OH

1986 - 2005

Administrative Secretary

EDUCATION:

COLUMBUS STATE COMMUNITY COLLEGE, Columbus, OH

Pharmacy Technician Certification

CERTIFICATIONS:

CAP: Certified Administrative Professional CWCA: Certified World Class

CEAP: Certified Executive Administrative Professional



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