Customer Service High School

Nicolas Mpanga

Kansas City, MO *****

**********@*****.***

+1-816-***-****

Professional Summary

Versatile and detail-oriented customer service professional with 2 year of experience in retail and fulfillment roles. Proficient in basic computer operations and team collaboration. Strong organizational and communication skills. Seeking opportunities to grow and develop in a dynamic environment. Work Experience

Amazon Fulfillment Associate

Amazon Warehouse-Kansas City, MO

November 2024 to Present

• Strong attention to detail

• Excellent organizational skills

• Ability to lift heavy objects

• Proficient in basic computer operations

• Team player with strong communication skills

• Ability to work in a fast-paced environment

• time management

Walmart OGP

Walmart-Kansas City, MO

May 2022 to November 2023

• Assisted customers with product inquiries and provided excellent customer service, enhancing customer satisfaction and loyalty.

• Managed inventory, restocked shelves, and maintained product displays to ensure a well-organized and appealing store environment.

• Collaborated with team members to meet daily and weekly productivity goals. Education

High school diploma

Park Hill High School - Kansas City, MO

August 2023 to May 2024

Skills

• Heavy Lifting

• Mentoring

• Warehouse Experience

• forklift

• Pallet Jack

• Leadership

• Organizational Skills

• Packaging

• Customer service

• Driving

Contact this candidate