Customer Service Representative

Karen Eugena Evans

Machine operator production/Packaging Specialist

Kings Mountain, NC 28086

**************@*****.*** +1-980-***-****

• Highly skilled career professional with extensive background in textile/manufacturing.

• I am an expert in welding and blueprint reading.

• Strong supervisory skills and proper task delegation.

• Strong ability to handle excessive amount of workload.

• Team oriented

• problem solver and excellent communication skills. Authorized to work in the US for any employer.

Work Experience

Amazon

Amazon CLT4 Plant

April 2022 to Current

• Work in Ship Dock Department- Charlotte, NC

• Work on the assembly lines removing packages and placing them in the correct cart or pallets.

• Open and close orders.

• Document and take it to the correct location.

Flagger/Traffic Control

AWP- Area Wide Protectors - Maiden, NC

November 2021 to April 2022

• Set the work zone up per safety guidelines. Set markers out to reroute traffic

• Use 2-way radios for communication.

Packer/Trainer

Weldcote Metals - Kings Mountain, NC

January 2020 to November 2021

• Gather material that is needed

• Pack welding material by weight / per work order

• Enter data into the computer

• Fill out paperwork

• Run labels per work order

• Affix correct labels to shipping containers

• Train new employees

• Helped with inventory

• Order materials needed for labeling, packaging, and shipping

• Assisted with Secretary, Plant Manager, Supervisor, Shipping and Receiving, and Customer Service Rep daily.

Coil Wrapper

Bunch Inc - Kings Mountain, NC

June 2019 to January 2020

• Read work orders

• Gathered material per spec sheets.

• Wrapped Coils

• Packed finished product.

• Inspected/Documented information.

Co-Owner Operator

K C Discount Store - Grover, NC

March 2011 to February 2016

• Opened and closed the store

• Ordered the merchandise and stocking shelves

• Tagged and priced the merchandise

• Aided with inventory

• Bookkeeping services

• Enter necessary data into the computer

• Customer Service Rep

• Kept store clean and organized to prevent and insure a safe and accident-hazard free facility for customers and employees.

Bookkeeper/Tax Preparer

Taxes R Us - Kings Mountain, NC

January 2007 to February 2011

• Data entry

• Bookkeeping

• Tax preparation

• Secretarial work

Packaging Specialist

Stabilus - Gastonia, NC

April 2006 to January 2007

• Experience sing RF Scanner

• Blueprint reading

• Checked the specification per blueprint

• Packed in correct containers

• Documented and labeled with proper information

• Wrapped and shipped.

Caregiver

Home Total Care - Shelby, NC

October 2004 to October 2005

• Provided patients aid with activities of daily living. Katrina Volunteer/ Clean up.

FEMA Corporation - New Orleans, LA

2005 to 2005

• Volunteer with Katrina clean up.

Picker/Packer/Shipping

Sara Lee Apparel - Kings Mountain, NC

October 2003 to October 2004

• Picked merchandise per work order then

• Packaged it into correct containers

• Labeled and prepared it to be shipped

• Entered data into the computer

• Documented correct paperwork

• Sealed with plastic

• Loaded and shipped

Physical Therapy Aide

Pro Active Therapy - Shelby, NC

February 2002 to October 2003

• Secretarial duties

• Assisted patients with their Physical Therapy orders. Belt Assembly Coordinator

Turbo Conveyor - Kings Mountain, NC

March 1998 to January 2002

Belt Assembly Coordinator

• Scheduling production & Data Entry

• Work orders

• Lead team meetings

• Punch press

• Wire welding

• Blueprint reading

• Problem Solver

• Team Oriented

• Worked with little supervision.

• Strong Supervisory skills

• Determined work orders.

• Conducted installation of assembly

• Operated assembly equipment to decide required units.

• Performed Quality Inspection

Knitter/Inspector

Knitcraft Corporation - Belmont, NC

April 1997 to March 1998

• Machine operator

• Production worker

• Inspector

• Creeler

• Doffer

• Shipping and receiving

Knitter/Inspector

Beltex Corporation - Belmont, NC

September 1990 to April 1997

• Machine operator

• Production worker

• Creeler and Doffer

• Inspector

• Shipping

• Receiving

Education

Some college

Gaston College - Gastonia, NC

2006 to 2007

GED

Cleveland Tech - Shelby, NC

1992 to 1992

Skills

• Packing (8 years)

• General Labor (10+ years)

• RF Scanner (1 year)

• Welding (2 years)

• Punch press machine (2 years)

• Blueprint reading (4 years)

• office experience (10+ years)

• Manufacturingª (6 years)

• Phlebotomy

• Manufacturing (7 years)

• Picking & packing (4 years)

• Order picking (7 years)

• Quality inspection (10+ years)

• Shipping & Receiving (4 years)

• Patient Care (1 year)

• Assembly (5 years)

• Warehouse Experience (4 years)

• Pallet Jack (10+ years)

Certifications and Licenses

CPR/First Aid

Certificate of Completion

May 2000 to Present

Rescue Breathing

Blueprint Reading Certified

May 2000 to Present

Basic Blueprint Reading

Phlebotomy & Medication Tech

March 2007 to Present

Draw blood for Lab Test or Blood Drives, Administrator local shots/ injections such as insulin and give medications orally.

Wire Welding Certified

May 2000 to Present

Weld using wire and gas as well as proper Welding Helmet and PPE. Customer Service Experience

1998 to 2021

Additional Information

RF Scanner Experience

Contact this candidate