BRITTNEY F. CUMMINGS
New York NY 347-***-**** *****************@*****.***
Summary
Detailed- oriented Phlebotomist with solid training and experience to deliver world class service in a healthcare environment. Well versed in venipuncture and easing patients’ anxieties. Quick to build rapport with patients and successful at reducing patients comfort. Experienced and passionate EKG technician skilled in performing electrocardiogram tests on patients to monitor heart activity. Administrated continuous 12 leads electrocardiogram monitoring. Highly-motivated employee with desire to take on new challenges. Strong work ethic and adaptability and exceptional interpersonal skills.
Skills
Using Butterfly Needles
Venipuncture
Compassion
Problem Solving
Medical Records Management
Empathic Communication
Critical Thinking Skills
Medicaid and Medicare Knowledge
ICD-10
HIPAA Compliance Certification
Medical Terminology
Multitasking and Organization
Patient Care and Empathy
Strong Attention to Detail
Teamwork and Collaboration skills
Data Entry
Lead Placement
Verbal and Written Communication
Clerical Support
Payment Collection
Patient Callbacks
Front Desk Operations
Patient Scheduling
Telephone Etiquette
Insurance Verification
Appointment Scheduling
Microsoft Office
Multitasking
Knowledge of Basic Anatomy
Quick Learner
Advance Clerical Knowledge
EKG Knowledge
Experience
Progressive Urology 12/ 2024-Present
Laboratory Medical Assistant Elmhurst,NY
Perform urine dipstick
Verify that all samples are properly labeled
Operate centrifuge and perform maintenance
Pour plasma/serum into transfer tubes and prepare specimens
Handle specimen according to established protocols for in house and sending out testing
Monitor and document daily room, refrigerator and freezer temperatures
Perform daily instrument shutdown and confirm that all maintenance sheets are completed
Bag and label specimens for transport, ensuring proper storage in lockboxes
Ensure that orders are properly sent to Labcorp and Quest
Identify and process orders efficiently in Laboratory Information System and Electronic medical records including LABDAQ
Comply to all safety precautions and procedures when handling biohazards materials and waste
Enter rapid order test codes, verify CBCs, rerun critical results, and document
Operate and maintain the Siemens Clinitek Status Urinalysis Analyzer
Astoria Healthcare Associates 07/2024-11/2024
Phlebotomy/EKG Intern Astoria, NY
Use TM-Flow system that can help patients with diet, exercise, and food groups and supplements
Draws blood by venipuncture for all ages and other specimen collection
Match laboratory requisition forms to specimen tubes
Labeling and centrifuging specimens
Package specimens for transport
Use butterfly needles
Scanned patients on nuclear cameras
Called patients for lab results
Provided patient care tand customer service
Blood and Glucose monitor
Pulled patient charts for upcoming appointments
Chart Intake Specialist 12/2020 to 04/2021
Change Healthcare (Remote) New York, NY
Maintained electronic medical records for patients/residents
Affirmed information for medical records
Created outpatient medical records and secured medical documentation
Proficient in electronic medical records systems
Assisted departmental records representatives
Responsible to keep electronic databases up to date
Ran daily reports for needed medical records
Oversaw HIPAA regulations for compliance with the request
Contract via Office Team
Maintained clinical records and required paperwork in compliance with agency standards.
Office Assistant 12/2019 to 12/2019
Consultant via Office Team USA SHRED Maspeth, NY
Entered data into QXpress Mapping
Administered HIPAA regulations for compliance billing request
Performed administrative duties to ensure billing & invoices were completed
On- Site Representative 11/2018 to 06/2019
Robert Half, FC Construction Services New York
Supervised day workers and other authorized personnel on worksite
Monitored all incoming calls and emails
Processed payroll and maintained records for employee database
Performed administrative duties to ensure billing & invoices were completed
Responsible for OSHA information
Contract
Office Internship Medical Assistant 06/2017 to 09/2017
Healthy Choice Chiropractic New York, NY
Revised patient charts and other records while adhering to HIPPA regulations
Managed phone correspondence for doctors
Scheduled patient appointments according to guidelines and practices
Accountable for patient insurance & billing
Verified insurance claims, processing billing statements & making collection calls
Customer Account Assistant 04/2015 to 05/2015
Global Employment Solutions, Sofitel Hotel New York, NY
Screened all guest inquires
Partnered with account lead to review guest bookings
Keen attention to detail ensuring the accurate completion
HR Administrative Assistant 03/2015 to 04/2015
Consultant via NYC of Transportation New York, NY
Researched community resources for patients and assisting Care Managers
Scheduled appointments for all intake patients
Lead contact for insurance companies to verify benefits
Created, organized and maintained employee personnel files to keep sensitive data secure.
Medical Records Assistant 04/2014 to 05/2014
Upper Manhattan Mental Health Center New York, NY
Accountable for patient database and identifying patient records
Partnered with registration department for patient verification
Aided team daily by sorting medical records, filing, inputting data
Pulled patient charts for upcoming appointments.
Supported administration staff with records requests to support patient care.
Retrieved medical charts for healthcare staff for filing in medical records.
Medical Biller 01/2014 to 02/2014
Manhattan Center for Dermatology New York, NY
Inputted cash receipts, review of allocations and distribution
Maintained billing file/records by batch in accordance
Assisted with collections on unpaid account
Reviewed accounting tables and excel reports
Completed and submitted appeals for denied claims.
Input details into accounts and tracked payments.
Monitored past due accounts and pursued collections on outstanding invoices.
Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
Administrative Assistant 09/2012 to 11/2012
Consultant via Access Staffing, VNS New York, NY
Supported staff with general office support
Greeted new patients upon entrance to facility
Performed billing and data entry duties; worked on projects with moderate supervision
Radiology Patient Intern/Assistant 09/2011 to 12/2011
Lenox Hill Hospital New York, NY
Greeted patients & escorted outpatients to procedure rooms, escorted CAT scan patients
Accompanied and supported patients throughout the completion of their procedures
Responsible for front reception area and phones; performed chart maintenance
Coordinated & maintained records for staff, employee database
Created intake case notes, receive mail, fax, and scanned confidential documents
Occupational Therapy Intern / Assistant 04/2011 to 08/2011
Bellevue Hospital New York, NY
Assisted PT therapist during sessions
Contacted patients via phone to follow-up after discharge
Analyzed forms, logged data and activity reports for individual therapists
Helped patients with insurance/ referral forms
Maintained front desk area, doctor's daily calendar
Directed visitors; provided clear information tailored to patients needs
Maintained sensitive medical records, processed insurance and other confidential documents
Education and Training
Certificate: Basic Life Support & CPR & Automated External Defibrillator 05/2024
Certificate: Phlebotomy/EKG New York Medical Career Training Center 04/2024
Medical Billing and Coding Program with CCA Exam Preparation 08/2022
Miami University
2020 Understanding HIPPA for the Medical Office Certificate 09/2020
Medical Coding: ICD-10-CM Diagnosis Code 09/2020
Certified Electronic Health Records Specialist 08/2020
Medical Terminology and Medical Abbreviation 08/2020
Medical Coding CPC (Certified Professional Coder) 08/2020
BA: Applied Psychology & Human Relations 05/2012
Pace University