Customer Service Representative
Resume:
Mary Ponciano
Edinburg, TX
***********@****.***
Willing to relocate to: McAllen, TX - Edinburg, TX - Mission, TX Authorized to work in the US for any employer
Work Experience
Home Health Care Provider
Angelito's Primary Home Care - Mission, TX
March 2023 to June 2023
I was taking care of an 95 yr elderly lady who had dementia bed ridden and I had to bathe her change diaper cloth her feed her n cook for her comb her hair n until she past CSR - Customer Service Representative (Remote)
TTEC - McAllen, TX
August 2022 to September 2022
Open/Closing bank accounts for customers of Bank Of America and helping customers with with daily life bank needs and services they needed
Customer Service Representative (CSR)
TTEC - McAllen, TX
July 2022 to August 2022
Opening /closing bank Accounts for Bank Of America Customers Cook/Prep Cook
Wingstop - Mission, TX
August 2017 to August 2017
washed the dishes, I prepared the salad dressing, would cook the French fries, and some times I would plate the orders and I would also refill the ice machines three to 4 times a day depending on the day of the week...
Cashier, Customer Service, Stocking,
Target - McAllen, TX
October 2009 to June 2011
cleaning restrooms,Customer service,greeting customers, cafe attendant, Walmart
McAllen, TX
November 2008 to June 2009
Deli Associate, Cutting cold cut, cooking food, dying chicken, cutting all types of cheese, making Chinese food, making baking chicken
Aditor
RGIS Inventory Specialists - McAllen, TX
October 2006 to November 2008
going to stores around the valley and doing inventory in stores valley.. Walmart
June 2004 to August 2005
Cashier-customer service rep, greeting customers, greeting customers Education
MedicalAssistancecertified in MedicalAssistance
Southern Carrers Institute - Pharr, TX
August 2005 to June 2006
High School Diploma in all subjects
Mustang Memorial High School - McAllen, TX
August 2001 to May 2004
Skills
• CPR (7 years)
• 1st. Aid (7 years)
• Computer Hardware (7 years)
• Communication skills
• Cleaning
• Custodial experience
• Cash register
• Cooking
• Customer service
• Dementia Care
• Caregiving
• Home Care
• Senior Care
• Active Directory
• EMR Systems
• Patient Care
Awards
MENTOR
June 2006
giving students advises,
Certifications and Licenses
Certified Medical Assistant (AAMA)
June 2006 to Present
Certified Medical Assistance
First Aid Certification
Assessments
Sales skills — Completed
November 2022
Influencing and negotiating with customers
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
responsible, Honest Reliable,Kindest,Friendly,never late, Always on time
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