Office Administrator Human Resources
Resume:
Laura Salcedo
Sunnyvale, CA *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Administrator
Obelisk Landscape Irrigation Services-Campbell, CA January 2022 to Present
• Managed daily administrative tasks, including answering phone calls, responding to emails, and organizing meetings
• Maintained office supplies inventory by checking stock levels and placing orders as needed
• Coordinated travel arrangements for executives and staff members, ensuring timely bookings and cost- effective options
• Assisted in the preparation of reports, presentations, and correspondence for senior management
• Scheduled appointments and maintained calendars for multiple team members
• Collaborated with HR department to onboard new employees, including preparing paperwork and conducting orientation sessions
• Handled confidential information with utmost discretion and ensured compliance with data protection policies
• Supported the finance department in processing invoices, expense reports, and payroll documentation accurately and on time
• Developed effective communication channels between different departments to enhance workflow efficiency
• Organized company events such as conferences or team-building activities to foster employee engagement
• Provided administrative support during budget planning process by compiling data and generating financial reports
• Managed office equipment maintenance contracts to ensure smooth operations at all times
• Responded promptly to customer inquiries or complaints via email or phone call in a professional manner
• Prepared agendas for meetings; took minutes during meetings; distributed minutes after each meeting
• Oversaw mail distribution within the office; prepared outgoing mail/packages for shipment
• Served as point person for maintenance issues (e.g., malfunctioning
• Created and maintained electronic filing system to ensure easy access to important documents Human Resources Admin Support
Airport Terminal Services-San Jose, CA
2018 to 2021
Execute a broad range of operations, such as supporting process improvement initiatives, updating training records, and managing flight control and announcements for inbound and outbound flights to optimize performance objectives. Perform scheduling, training, developing, counseling, and evaluating employees while working closely with cross-functional teams and coordinating efforts to manage activities in the absence of Account Manager.
• Facilitated employees with multiple services while scheduling vacations using Microsoft Outlook to streamline process of production and improve and maintain production growth.
• Aided in payroll management, preparation, and payment of 150 staff members weekly and monthly along with ensuring accuracy of payroll documentation through evaluating audit reports.
• Ensured maximum safety of all passengers by performing visual safety inspections of all flights through appropriate tactics and effective administration.
• Maintained quality control and ensured compliance of all protocols in collaborating with equipment and process teams through strategic plans and implementation. Department Supervisor
The Home Depot-San Jose, CA
2017 to 2018
Oversaw full spectrum of Mill Works Specialty Department while efficient running of operations. Identified employees' needs and addressed concerns in collaboration with General Manager and provided assistance and full support. Prepared reports on daily, weekly, and monthly basis to evaluate business performance as well as managed appointments and processed invoices and account payables with appropriate management.
• Accelerated sales growth over 20% and acquired new contracts while establishing new process of retaining and satisfying customers through conducting follow-up surveys in a well-organized manner. Guest Services Night Auditor
La Quinta Inn-San Jose, CA
2015 to 2017
Welcomed guests with excellent C.I-CARE and offered full support and assistance in navigating guests to desired locations. Compiled data, tracked outcomes, and made recommendations to improve processes. Arranged reservations, audited transactions, and prepared sales reports consistently through assuring working efficiency. Cultivated lucrative relationships and alliances with local service providers and referral networks to avail new opportunities and expertise along with delivering exceptional customer services with minimal instructions and supervision.
• Enhanced effectiveness of program in coordination with staff and ensured smooth execution of daily activates while performing as a Mediator for management staff, administration, community organizations, and clients.
• Acquired position of supervisor within 7 months of employment on augmenting sales volume through overcoming objections in sales and using tactics and capabilities. Business Owner
U Save Isnruance-Tracy, CA
1996 to 2017
• Founded and operated a successful business for 24 years, overseeing all aspects of operations
• Developed and implemented strategic business plans to drive growth and increase profitability
• Managed a team of 30 employees, providing leadership, guidance, and support
• Oversaw budgeting and financial management, ensuring the company's financial health
• Created effective marketing strategies to promote the business and attract new customers
• Utilized social media platforms to expand brand awareness and engage with target audience
• Analyzed market trends and competitor activities to identify opportunities for business expansion
• Developed partnerships with other businesses to enhance product offerings or reach new markets
• Maintained high levels of customer satisfaction through exceptional service delivery
• Served as the primary point of contact for all customer inquiries or concerns resolving issues promptly
• Leveraged data analytics tools to track business performance and make data-driven decisions Education
B.S. in Business Management
Heald College - Stockton, CA
Skills
• Microsoft Office Suite (World, Excel, PowerPoint) ADP
• Human Resources Management
• Time
• Human Resources
• Payroll
• Office Management
• Oracle
• Recruiting
• Accounts Payable
• Employee Evaluation
• SAP
• Nova
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