Customer Service Team Lead

Hello

I’m Paw

**** **** **

Clarkston, *****

470-***-****

**********@*****.***

Skills

Fast and Efficient Worker: Thrives in high-pressure, high-speed environments; able to complete tasks quickly without sacrificing accuracy or quality.

• Physical Strength: Experienced in lifting and handling heavy items, with a focus on safety and efficiency.

• Excellent Communication: Skilled in clear, concise communication with teammates and management, ensuring smooth operations and positive work relationships.

• Leadership Skills: Proven ability to motivate and guide teams to meet and exceed goals. Demonstrated initiative in leading by example and fostering a positive work environment.

• Quick Thinker: Able to make decisions quickly and efficiently in dynamic situations, ensuring tasks are completed effectively and on time.

• Team Player: Strong collaborative skills, working well with others to achieve team objectives.

Experience

June 9th- February 7th

Amazon, Stone Mountain- Packer, shipdock

Worked in a fast-paced warehouse environment, processing and shipping a high volume of orders efficiently and accurately.

• Demonstrated ability to meet and exceed productivity targets consistently, ensuring rapid order fulfillment.

• Frequently tasked with heavy lifting and physically demanding duties, ensuring safety and proper handling of products.

• Acted as a team lead on occasion, providing guidance to new hires and assisting in problem-solving during peak hours.

2

• Maintained a positive and upbeat attitude, communicating effectively with colleagues and management to ensure a smooth workflow. Education

January 8th-February 7th

Georgia State University, Clarkston- associate’s degree

● Time Management: Able to prioritize tasks effectively to meet deadlines.

• Problem-Solving: Quick to identify and address challenges, ensuring minimal disruption to workflow.

• Customer Service: Experience with customer interaction, ensuring satisfaction through clear communication and problem resolution.

• Dean’s List: Recognized for outstanding academic achievement and consistently maintaining a high GP

3

Awards

• Art Award: Honored for outstanding creativity and skill in visual arts.

• Soccer Award: Recognized for exceptional teamwork and performance in soccer.

• School Certificate Award: Awarded for academic excellence and commitment to personal growth.

• Taekwondo Student Award: Acknowledged for discipline, dedication, and progress in Taekwondo

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