Customer Service Representative
Resume:
MICHELLE PETE
HOUSTON, TX 77077
Phone: 832-***-****
Email: ********@*****.***
Objective
A position as a customer service representative.
Ability Summary
Experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.
Employment History
06//2020 - Current
Driver
Lyft, Houston, TX
Arrange to pick up particular customer or groups of people on a regular basics.
10/2008 - 10/2022
Senior Clerk
Health and Human Services, Houston, TX
Provide customer service, assist customers on computers, reading/writing applying for benefits, assist management with reports, processes complex information received by mail, telephone, email and fax distribute incoming mail and backup operator answers, receives and records customer complaints; composes quality assurance documents.
04/2008 - 10/2008
TWI
Health and Human Services, HOUSTON, TX
Assist TWA with documentation and notices.
01/2007 - 04/2008
Cashier
HOME DEPOT USA INC, HOUSTON, TX
Customer service,stock purchase, assist customers.
12/2001 - 12/2004
Universal Representative
Telecheck International, HOUSTON, TX
Universal Representative, Tele check International, Houston, TX. Provide telephone support for an average of 100 plus calls per day resolving check writer problems. Follow-up calls to or check writers and merchants on issues that have been researched for n
11/2001 - 12/2004
CASHIER/SALESPERSON
PALAIS ROYAL/STAGES STORES, HOUSTON, TX
Customer service, assist customers with purchase, stock and mercerizer stock.
08/1997 - 02/1998
File Clerk
American Billing Company, Little Rock
Update,scan,categorize files and data entry.
02/1991 - 07/1997
Office Clerk
Stine Lumber Company, Jennings
Assist customers with invoices and merchandise,mail monthly statements,take payments, answer telephone,light typing,file,purchase orders,and stock. Respond to request on orders by telephone,written and in-person inquiries.
Education History
Word Processor
Associate's Degree
Morgan Smith South Campus, Jennings, LA
Occupational Licenses, Certificates and Training
None Specified
Honors & Activities
None Specified
Additional Information
None Specified
Detailed References
None Specified
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