Aya Torki
Mississauga, Canada **.********@**.***.**
Strong communication and interpersonal
skills
Strategic planning and execution
Problem-solving and conflict resolution
Time management and multitasking
Healthcare and pharmaceutical industry
knowledge
Arabic (Native), English (Fluent)
Microsoft Office, Google Analytics, CRM
Software
Coordinator
Detail-oriented and highly organized Project Coordinator with over 5 years of experience managing cross-functional teams, coordinating timelines, and ensuring project delivery within scope and budget. Proven track record in scheduling, resource allocation, and communication with internal and external stakeholders. Skilled in using project management tools such as Microsoft Office. Looking to bring strong organizational and problem-solving skills to a dynamic team.
EXPERIENCE
Event coordinator — Novartis Pharmaceuticals
July 2023 - Present
● Managed project documentation, including timelines, budgets, and resource allocation.
● Collaborated with clients to gather project requirements and provided regular updates, ensuring customer satisfaction.
● Established strong partnerships with healthcare professionals, ensuring improved patient accessibility and satisfaction
● Supported patient journeys by identifying and addressing systemic gaps
● Exceeded my sales target by over 10% on a yearly basis Disease Area Partner — Novartis Pharmaceuticals
October 2021 - June 2023
● Planned and executed over 30 corporate events, conferences, and trade shows, managing logistics and on-site coordination.
● Negotiated with vendors and managed contracts, ensuring cost-effective solutions without compromising quality.
● Strengthened collaborations with healthcare providers, leading to improved patient outcomes
● Exceeded my sales target by over 20% on a yearly basis Medical Representative — Abbott Nutrition
March 2021 - September 2021
● Promoted Abbott Nutrition products, including Similac, Pediasure, and Ensure, achieving 110% of the sales targets while fostering relationships with healthcare professionals
● Provided educational sessions to stakeholders on product benefits, ensuring alignment with patient needs
Sutherland — International Account Advisor
March 2020 - September 2021
● Managed over a 100 customer inquiries per day with professionalism and provided accurate information regarding services and technical support
● Demonstrated effective problem-solving and communication skills to ensure customer satisfaction and retention
● Managed to improve my team’s AHT by 23% in 3 months EDUCATION
Bachelor of Science in Pharmaceutical Sciences - Sinai University - Egypt
Graduated in 2019
● Grade: Very Good