Scrum Master Agile Coach

Robert "Mac" Senour, CSP,CSPO, SAFe-certified

Oakland, CA 94601 831-***-**** email: *********@*****.*** SUMMARY

Scrum Master with extensive experience in software development. Wrote and taught Scrum and Kanban classes. Has led teams in multiple countries, and many disciplines. Works with the two biggest Agile tools, Rally and Jira, as an admin. Certified Scrum Professional and Certified Product Owner, who volunteers his time to help others understand and implement the Agile/Scrum/SAFe process.

Local and distant development teams Community of Practice Leader Scrum & Kanban teaching experience CSP, level higher than a CSM PROFESSIONAL EXPERIENCE

Life360, llc 11/2021-1/3/2025

Release Train Engineer (RTE) / Agile Coach / Scrum Master Transition lead from waterfall to Agile Scrum. As the transition leader my job was to assess the current Agile practice, inform the C level executives what changes were needed to be “more Agile” which was their request.

● Wrote and taught 11 Agile focused classes, wrote PI Planning Prep class

● Led an Agile team with 2 direct reports

● Transitioned an Engineering department with over 500 people, in 30 teams

● Designed and implemented PI Planning across the organization as RTE

● Led Github migration process

● Led AI Automation teams

Charles Shwab (Contract) 8/2020-11/2021

Sr. Scrum Master / Sr. Agile Coach

Agile coach for 2 teams that were acquired when Schwab bought a small development company. The developer had attempted to implement Scrum using an Engineer as their Scrum Master, which had limitations. I was brought in to pull them up to the Schwab version of Agile and complete a trading feature. The feature was completed on time and on budget.

● Installed discipline for all Scrum meetings

● Attended and coached teams through PI Planning

● Evaluated Scrum Master and SAFe implementation and set course corrections

● Led Demo/Review meetings for entire project

● Onboarded offshore team

HiD (Contract) 2/2020-7/2020

Agile Coach Enterprize

Agile coach for 3 teams in the beginning stage of transition from waterfall to Scrum. HID is a security company with both large corporations and our Airports. I was brought in as an add-on to the contract started with Persistent systems. The project, for Apple, was completed on time and on budget. I then taught classes for HID in their San Jose office for C level and Engineering level executives.

● Installed discipline for all Scrum meetings

● Attended and coached teams through PI Planning

● Evaluated Scrum Master and SAFe implementation and set course corrections

● Wrote and taught User Story Writing class

● Business Intelligence tools used for analyzing velocity and customer tendances

● Directed EDI teams

Persistent Systems (FTE)2/2019-2/2020

Assignments:

HID San Jose CA, Agile Coach 10/19-2/2020

Agile coach for 3 teams continuing the work started in the previous contract.

● Wrote and taught “User Story Writing” class for entire development teams

● Facilitated teams through SAFe PI planning

● Jira coaching

● Business Intelligence tools used for analyzing velocity and customer tendances

● Directed EDI teams

Wells Fargo Bank, San Francisco CA, Agile Coach Enterprize 2/19-9/19 Agile coach for 15 teams in beginning stage of transition from waterfall to Scrum/SAFe.

● Co-Author and Lead Instructor Product Owner Training

● BDD Advisor at WFB PVSI (BDD student)

● SAFe execution

● Fill-in Product Owner

● Defined transition for prior version of Scrum to more unified version

● Worked with teams in multiple time zones and countries

● Taught Scrum class online to 20 students in India

● Team member that moved Wells from Agile to Safe-Agile Syapse (contract/FTE)San Francisco, CA 1/2018-2/2019 Scrum Master and Agile Coach

Scrum Master for 2 teams in a new Agile Environment. As a 100 person startup there was little Agile exposure. It was my responsibility to educate and lead by example. I started with a single team, but as always been the case, another team requested my services.

● Installed discipline for all Scrum meetings

● Defined the implementation of Scrum

● Managed development of data insights team and platform team

● Transitioned teams from waterfall to Scrum

● Created Scrum Standards document used by entire company

● Scrum Master for 2 teams

● Data warehouse of cancer patients created and used to discover treatments

● Community of Practice Leader

Rez-1 (contract)Oakland, CA 7/2017-11/2017

Scrum Master

Agile coach and Scrum Master for 1 team focused on a single project in the final stages. This was always intended to be a short contract as it had floundered and needed someone to install Agile discipline. I established a new schedule and the project shipped on time.

● Installed discipline for all Scrum meetings

● Recovered from poor implementation of Scrum to ship on time

● Redefined the implementation of Scrum

● Product Owner for mobile application

● Managed development of main product upgrade and deployed on time and on budget

● Established path for development of all future products

● Transitioned teams from poor implementation of Scrum

● Recommended Scrum-Ban use before office shutdown

● Community of Practice Leader for bi-coastal company groups

● Implemented EDI for California offices

Williams-Sonoma (contract)San Francisco, CA 2/2017-7/2017 Scrum Master/Agile Coach Enterprise

Agile coach and Scrum Master for multiple teams and C level executives. Agile was in place but had no focused leader. I was brought into the company to be the Agile resource for this global company. I presented to C level and Scrum team levels.

● Reorganized Sprint Planning sessions

● Redefined relative voting system, in some cases to WIP type measurement

● eCommerce site developed and maintained by KANBAN and Scrum teams

● Put multiple projects on the path to completion within a given budget and timeframe

● Evaluated and created development plans for converting all teams to Scrum or KANBAN

● Evaluated teams for potential Scrum-Ban use

● Assisted front and backend programmers with debugging and automated testing

● Fill-in Product Owner for Dropship project

● Initiated EDI directive for Dropship functionality Kaiser Permanente (contract)San Francisco, CA 10/2015- 2/2017 Scrum Master Enterprise

Scrum Master and class instructor for mobile team within Kaiser finance division. Prior to my arrival, teams had limited Agile exposure and needed a complete restart. As an expert in mobile development, the team needed a Scrum leader as well as the company needing an additional Agile voice.

● Taught classes on: Scrum, Rally Tool, User Stories, User Story Mapping

● Guided project managers to proper scrum meeting procedures

● Created roadmap from waterfall to Scrum project management

● Emerging teams, 4-7 people both Scrum and KANBAN

● Lead technical discussions for JAVA development and PeopleSoft Databases

● Rally Tool Admin

● Agile/Scrum Subject Matter Expert (SME) for multiple Kaiser IT departments

● Adopted Kaise waterfall SDLC and Agile process to fit team strengths

● Mobile projects for iOS and Android

● On-site Product Owner for mobile project

● Created 90 page “transition” training course, Basic Agile to Kaiser Agile, for Kaiser internal use

TelMate llc San Francisco, CA 4/2013 - 10/2015

Scrum Master / Agile Coach Enterprise

Agile Coach/Scrum Master to 9 teams. Reset Scrum process that had gotten out of control. Sole Scrum Master for a 60 person office with every department either using Scrum or Kanban. As the only Agile person in the company, it was my responsibility for all projects and all initiatives to be brought in under budget. This company was bought due to their 2 year record of delivering features exactly on time.

● Taught monthly Scrum class to new employees

● Wrote and taught Scrum 101 and Kanban 101 to all new hires

● Led “Self managed teams” initiative

● Aided teams to achieve the goals set by the stakeholders

● 9 teams ranging from 4-11 people

● Entire company on Agile process, including: 5 Development teams, DevOps, Accounting, Sales and Marketing.

● Introduced BDD and the use of Cucumber to create automated tests

● Moved DevOps to KANBAN instead of Scrum

● Data driven reports, augmented Burndown reports

● Jira tool Admin, GreenHopper and Confluence

● Facilitated Demos at the end of every sprint for all teams

● Prioritised and focused teams development work and their unique Agile process

● Led initiative to strengthen QA involvement in development

● Fill-in Product Owner for various projects

● Managed site code specific changes and functions MTV Networks / AddictingGames San Francisco, CA 07/08 – 10/11 Scrum Master – Mobile

Responsible for all facets of mobile game development and submissions for mobile products, including the iPhone and Android app stores. The sole person responsible for all mobile development in the San Francisco MTV office.

● Scrum Master for online titles for AddictingGames.com and Shockwave.com

● 22 titles completed, #1 overall app in the US and UK. 3 top 5 hits, 7 million downloads, 3 Android titles

● Initiated the use of Flurry analytics to optimize game play and virtual economies

● Chief Economist for iOS virtual goods

● Created Green Light process and managed all phases of development

● Evaluated iOS titles for Aggregation program, resulted in Apple featured game Electronic Arts (contract) 04/07 – 10/07

Scrum Master

Managed product development in Ingelhiem Germany for an unannounced PC Product. Managed a group of 75 people, artists, programmers and designers. Created budgets, two development videos and multiple presentations using PowerPoint.

● Managed two videos: game play and HR/Recruitment

● Identified product weaknesses and recommended changes

● Established team communication standards

● Red Flagged systems and designs that were not appropriate for the US market

● Managed design. Art, production teams

Oasys Mobile Raleigh NC 03/06 - 04/07

Scrum Master

Directed product development for this publicly traded company, reporting directly to the CEO. The number of products doubled while the staff reduced to half. I created the “Avatar” system that is a standard within Oasys products. I was accountable for all products from beginning to end.

● Established product development process, from green lit to submission

● Wrote and implemented a “Green light” process

● Reorganized the entire QA process into an actual QA teams

● Organized documentation process for game design and technical specs

● Managed staff of 35

Education / Training

Certified Scrum Master, CSM

Certified Scrum Professional, CSP

Certified Scrum Product Owner, CSPO

Central Texas College

SAFe Certified

Cornell University Executive Leadership Program

U.S. Army

Programmer for 10 years in various languages and systems Mobile app developer

Tools known

Rally for Agile aka Agile Central

Jira/Greenhopper (Admin training)

Agile Community

Lead of Agile Best Practices Discussion groups

SAFe CoP Leader

Meetup Group Lead for Scrum Alliance 2012-2015

Agile Blog and Podcast

Group Leader Agile Summit Lisbon 2019

Scrum Master Basic Training (Wrote and taught)

Product Owner Training (Wrote and taught)

User Story Writing (Wrote and taught)

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