Data Entry Customer Service

Zulma Y Glover

*** ****** **

Union, NJ *****

Cellular: 862-***-****

*********@*****.***

Career Focus

Objective:

To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.

Skills

Word processing Dental Terminology Knowledge

Accurate and Detailed Independent worker

Work Experience

07/2016 to Present MEMBER SERVICES TEAM MEMBER

BJ’S Wholesale Club – Kearny, NJ

Responsible for assisting members at the membership and service desk areas with courtesy and friendly customer service.

Handling merchandise returns, exchanges and merchandise pick-ups

Responding to member inquiries and addressing issues

Processing membership applications and renewals

Maintaining membership files

08/2015 to 07/2016 Temporary Office Support Staff - Part-Time

Archdiocese of Newark - Newark, NJ

Prepares daily gift batching for the Donor Service Representatives to process.

Assists with office needs; including mailings, filing, and organization of daily processed gift.

Verifies data entry and makes any necessary changes.

Other duties as assigned.

2/1987 to 10/2014 Data Entry Clerk

Rutgers-legacy UMDNJ – Newark, NJ

Prepared documents for data entry

Entering patient treatment information using dental codes

Update patient demographic, medical insurance information using Dental Management Software.

Verified, updated and corrected source documents

Checked printouts and performed statistical checks for accuracy

Assist students in chart room

Prepared and submitted reports

Accessing and retrieving information from a computer database

Enter different types of surveys onto an excel spreadsheet.

07/1985 to 12/1986 Shipping and Receiving Clerk

North State Warehouse – Rahway, NJ

Move and unpack merchandise cartons.

Move merchandise around.

Interface with customer both direct contact and phone.

Shipping and receiving responsibilities

Prepared and logged UPS shipments

08/1984 to 04/1985 Accounts Payable Clerk

Kmart Apparel – North Bergen, NJ

Checking invoices and making the necessary corrections when needed on forms.

Review data information on printouts.

08/1981 to 5/1984 Petroleum Specialists

US Army

Responsible for merchandise inventory received on a daily basis.

Catalog all items received and shipped from post.

Responsible for maintaining the gas receipts for all Army Vehicles and daily counts of vehicles.

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