SUMMARY
EDUCATION PROFESSIONAL EXPERIENCE
SKILLS
**** * ********* *** *******, IL 60614
*************@*****.***
ROSE THOMAS
Customer-focused and highly motivated hospitality professional with extensive experience as a waitress and host. Known for exceptional multitasking, strong communication, and the ability to thrive in fast-paced environments. Skilled at providing excellent guest service, managing high-volume seating, and handling reservations efficiently. Adept at upselling menu items, managing multiple tables, and ensuring smooth operations between front-of-house and kitchen teams. Dedicated to creating a welcoming atmosphere and delivering memorable dining experiences. Always looking to bring a positive attitude and strong work ethic to every shift.
Trivoli Tavern - Chicago, IL
Reference: Cassidy Link, 504-***-****
Proficient in managing customer inquiries, handling complaints, and delivering solutions focusing on guest satisfaction. Managed seating for 600+ guests nightly
Handled reservations and walk-ins efficiently
Balanced overlapping reservations
Pop Sushi - Durango, CO
Reference: Jimmy Nguyen, 970-***-****
Memorized 50+ menu items and customer preferences
Ability to tailor recommendations based on customer preferences and dietary needs.
Managed to-go orders while serving six tables at once Collaborated with kitchen and front-of-house staff to ensure timely, accurate service
Effective time management skills, ensuring all tables are attended to promptly and all orders are processed efficiently. Avalanche Bowl Company — Durango, CO
Reference: Dillon Limburg, 970-***-****
Prepared and cooked orders according to customer
specifications
Supported opening and closing shifts, ensuring smooth kitchen operations
Prepped ingredients and maintained kitchen stock
Esthetician License 1-29-2025
High School Diploma 2018-2022
Strong work ethic with a commitment to
punctuality, reliability, and attention to
detail.
Juggling multiple tables, handling orders,
and responding to customer needs in a
busy environment.
Strong interpersonal skills, greeting
guests warmly and managing their needs
from arrival to departure.
Effectively communicating with guests,
servers, and kitchen staff to ensure
smooth operations.
Able to adapt quickly and effectively in
dynamic, team-oriented settings,
ensuring seamless operations across
various departments.
Expert in using POS systems for accurate
order processing, payments, and
managing customer transactions.
Host June 2024 – Dec 2024
Waiteress June 2021 - March 2024
Prep Cook April 2023 - March 2024
Aveda Institute of Chicago
Durango High School