Customer Service General Manager
Resume:
PRISCILLA KOSHY
C O L L E G E S T U D E N T
*******************@*****.***
**** ****** **, ************ **,
19115
W O R K E X P E R I E N C E
Operate machinery and equipment as needed in the
assembly process.
Work efficiently to meet production deadlines
Packaging and Building
Operate machinery and equipment as needed
Stock shelves, track inventory, and assist with product restocking.
Meet sales goals by promoting special offers and upselling products.
Operate the cash register, handle transactions, and process returns.
Oversee daily store operations to ensure smooth business functions.
Manage and train employees to provide excellent
customer service.
Increased sales by 15% through upselling at Sally Beauty. Assisted in managing a team of 5+ employees as a General Manager.
Assembler
Sales Associate/ General Manager
2018-2019
Northtec Inc
E D U C A T I O N
S K I L L S
L A N G U A G E S
English
Malayalam
Spanish (Basics)
Strong Communication & Interpersonal Skills
Leadership & Team Collaboration
Time Management & Organization
Problem-Solving & Critical Thinking
Sales & Customer Service
Microsoft Office (Word, Excel, PowerPoint)
Social Media & Marketing Basics
Sally Beauty
2022-2023
2023-2024
River Winds Restaurant
Host
INTERNSHIPS & LEADERSHIP EXPERIENCE
Neumann University – School of Business (Current
Internship)
Gaining hands-on experience in business
operations, marketing strategies, and project
management.
Neumann University – Orientation Leader 23'-25'
Led new student orientations, providing guidance
and support for a smooth transition into college life. Neumann University – Athletic Department (Work
Study)
Assisted in administrative and operational tasks to support university athletics programs.
Volunteer Experience:
Blood Drive Volunteer – Neumann University
Neumann University 2021–May 2025 (Expected)
Bachelor of Science in Business Administration, Minor in Marketing
Community College of Philadelphia 2019–2021
Associate of Science in Health Science
George Washington High School 2015–2019
Managed seating arrangements and assisted guests with special requests. Delivered excellent customer service, ensuring an efficient and pleasant dining experience.
Relevant Coursework:
Business Management & Leadership
Marketing Strategies & Consumer Behavior
Financial Accounting & Budgeting
Digital Marketing & Social Media
Contact this candidate