Customer Service Rep

TRACY FRANCE

*** **** *** ******

SCOTLAND NECK, NC, 27874

252-***-****

*************@*****.***

PROFESSIONAL SUMMARY

** ***** ** ******** ******* Rep/Call Center Rep in office and work from home.

EXPERIENCE

Customer Service Rep

Cicle K/Greenville, NC

5/23-12/03

●Run Register

●Stock Merchadising

●

Customer Service Rep/Lead Generation/Collections

Camping World/Greenville, NC

2/24-9/24

●Make outbound calls to customers to schedule sales appointment

●Make calls to collect outstanding balance

●Update CRM System

●Receive inbound calls

Benefits Mermber

Remx/WFH

9/23-12/23

●Receive inbound calls to assist customers with their Nations Benefits Order

●Help customers to place Nations Benefits order

●Update CRM System

Office Manager

1st Priority Movers LLC

2/21-9/23

SKILLS

Communication

Calling cold, warm, hot leads

CRM Software

B2B Sales

Patience

Product Knowledge

Upselling

Telemarketing

Call Center

Fundraising

Sales

Collections

EDUCATION

TC Williams Senior High School Graduated 1987

CERTIFICATIONS

●Customer Service Rep Certified 20220

REFERENES UPON REQUEST

Contact this candidate