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Customer Service Guest Services

Location:
Raleigh, NC
Posted:
March 26, 2025

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Resume:

V H

CONTACT ME

SKILLS

EDUCATION

984-***-****

Raleigh, NC

***************@*****.***

HIghschool

Southern Durham

2017

College

Rasmussen University

2023

• Problem Solving

• Communication skills

• Creative

• People Skills

• Willingness to Learn

• Leadership

EXPERIENCE

Victoria

Hall

SUNSHINE BOU UET

TARGET

Lead Merchaniser 2022-Current

• Change the display and make it visually appealing

• Make sure displays match with VMG

• Use programs to help with the visual look of the displays

• Document Inventory daily

• Handle shipment 3 times a week

• Handle special orders for clients

• Fold clothes and make sure they are up to Target standards

• Assist guests whenever they need help in the style depart- ment or any department

• Do inbound which includes unloading the boxes that are processed off the truck. This also includes sorting everything according to kids, girls, men, shoes, and women’s

• Push and unload items from the truck onto the salesfloor

• Check in with guest services every hour to see what has been returned

• With items being returned they must be processed and back on the floor

• • Takedown mannequins and dress them and undress them whenever a customer needs an item

style associate 2020-2021

TECHNICAL SKILLS

References

• Wave Certified

• Microsoft Certified

PowerPoint

Word

• Adobe Cloud

Illustrator

Photoshop

InDesign

After Effects

Dreamweaver

Cinema 4D

Five Below Assistant Manager

Franki Faust

Phone number: 919-***-****

Email: ***********@*****.***

FIVE BELOW

tHE LEARNING

EXPERIENCE

BATH AND BODY WORKS

Preschool Teacher 2019-2020

• Design bullentin boards monthly

• Design projects weekly

• Coordinate desgin lessons for children

• Design classrooms for teachers and faculty

• Teach age groups from 3 to 13

associate 2019-2021

• Handled shipment and made sure products were put out and back stocked properly

• Make sure customer service is up to par and made sure each customer walked out with the products they intend- ed to purchase

• Train employees, which included shipment, register, products, selling and the policies of Bath and Body Works

• Made sure the frontend of the store was always up to par

• Cleaned toilets, bathroom, mopped and swept

• Folded shirts and made sure everything was organized and kept clean

• Made sure customers were pleased with the customer service

• Kept track of expired and new goods

associate 2019-2021

Apex Lifetime General Manager

Alonzo Washington

Phone number: 910-***-****

Email: ***********@**.****

Target Executive Team Lead

Albert Brooks

Phone number: 704-***-****

Email: *****************@*****.***

• Moped bathrooms, mopped the entire gym

• Cleaned sinks and toilets as well as folding

• Made sure towels were cleaned and dried properly

• Vacuumed around the gym and around the equipment as well

• Sanitized and wiped down all weights and dumbbells

• Shampooed carpet

• Wiped down all equipment

• Wiped and deep-cleaned the sauna

Lifetime Fitness

Cleaning Crew

2019-2019

V H

Cleaning crew

• Market brand and communicate with potential clinets

• Communicate with clients about different products they may need work on

• Desgin flyers, logos, buisness carda adn etc.

• Help clients figure out what is best for their brand GRAPHIC DESIGN

FREELANCE 2020-CURRENT



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