Sales Associate Technical Support
Resume:
KENNEDY
TURNER
***.******@*****.***
Dallas, TX 75235
Reliable, top-notch, goal driven and experienced sales associate with outstanding people skills and relationship- building strengths. A creative mind that thinks outside the box but practical. Able to learn fast and on the job while doing quality work.
PROFESSIONAL SUMMARY
Bank Of America - Retail and Deposits
Fort Worth, TX • 12/2019 - 07/2020
Six Flags Over Texas - Retail Associate
Arlington, TX • 04/2018 - 07/2019
WORK HISTORY
Actively engaged customers to provide general assistance and performed maintance on checking's and savings
accounts
•
Developed strong rapport with customers over the phone and created positive impression of business
•
Increased customer satisfaction through personalized servicing on their bank accounts
•
Answered incoming calls and emails to provide product information, features and benefits.
•
• Also handled disputes, fraud and technical support. Worked with loss prevention in monitoring shopper
behavior.
•
Answered questions about store policies and addressed customer concerns.
•
Helped customers complete purchases, locate items, and join reward programs.
•
Developed professional relationships with customers to increase loyalty, retention and rapport.
•
Greeted customers, helped locate merchandise, and
suggested suitable options.
•
Promoted offerings by expression passion for company brand, products, services and solutions to customers.
•
SKILLS
• creative mind
Maintaining Clean Work
Areas
•
• Excellent Work Ethic
• Fast learner
• Deadline Management
• Strong Organization Skills
• Active Listening
Consultative Sales
Approach
•
• Concise Time Management
• People Skills
• Persuasive Selling
• Retail Metrics and Goals
Dallas College
Dallas • 08/2019
No Degree: Accounting And
Business Management
Dallas College
Dallas, TX
No Degree: Fashion Marketing
Desoto High School
EDUCATION
DeSoto, TX • 05/2019
High School Diploma
Amazon - Floor Associate
Dallas, TX • 11/2021 - Current
Engaged in friendly conversation with customer to better uncover individual needs.
•
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
•
Increased sales and packed customer orders to get them delivered on time.
•
Displayed merchandise by arranging in appealing ways to boost sales.
•
Identified new ways to get orders delivered sooner and resolved the issues that kept orders from getting to customers on time.
•
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
•
Muay thai is a combat sport from Thailand, I started doing Muay Thai is 2021. Since then i have had a few official fights. the sport. has boosted my confidence, manage my physical health and. strengthen my mind.
MUAY THAI
Contact this candidate