Brenda Horne Johnson
Stonecrest, GA *****
**********@*********.***
Professional Summary
Results-driven e-commerce specialist with over 5 years of experience in managing online retail platforms, developing digital marketing strategies, and analyzing consumer behavior. Proven ability to work independently in remote settings, utilizing strong communication and project management skills to drive online sales and enhance customer engagement.
Authorized to work in the US for any employer
Work Experience
Business Owner
Horne & Johnson Enterprises LLC-Stonecrest, GA
September 2020 to Present
Own and manage several E-commerce stores
Data analysis and consumer behavior insights
Digital marketing
Project management
Excellent written and verbal communication
Self-motivation and time management
Customer Service
Time away from work
Horne & Johnson Enterprises LLC-Stonecrest, GA
July 2018 to September 2020
Spent time researching Business ventures and training for E-Commerce Business.
Service Representative
AT&T-Atlanta, GA
February 1985 to July 2018
Served as a single point of contact for telecommunications products and services
Provided intervention and resolution for customer inquiries and complaints
Processed, validated, and tracked orders to completion via on-line systems
Consistently meet or exceeded objectives
Education
Bachelor of Arts in Interior Design
American Intercontinental University Atlanta, GA
Graduated: May 2005
Certificate of Interior Design in Interior Design
Georgia Perimeter College Decatur, GA
Graduated: June 1991
Skills
Self-motivation and time management
Excellent written and verbal communication skills
Project management
Microsoft Office
Organizational skills
Customer service