Customer Service Sales Manager
Resume:
PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
BELINDA QUIROZ
CUSTOMER SERVICE REPRESENTATIVE
806-***-**** *********@*****.*** Lubbock, Texas 79414 Seasoned Regional Retail Sales Manager with a proven track record at Colorado Vape & Glass, adept at driving significant growth and leading high-performance teams. Masterful in customer engagement and sales coaching, I excel in inventory management and mentorship, consistently exceeding sales goals through innovative strategies and a dynamic work ethic. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Customer Service Driven Work Ethic
Customer Engagement Cash Handling
Store Opening and Closing Management
Training and mentoring Retail Operations
Delegating Work Inventory Management
Visual Merchandising Sales expertise
Sales Coaching
Colorado Vape & Glass
Lubbock, TEXAS August 2014 - Present
REGIONAL RETAIL SALES MANAGER
Built strong relationships with customers by
providing excellent service and responding quickly to requests.
Oversaw regional and local sales managers and
staffs.
Performed regular audits of merchandise stock
levels across multiple stores using POS software.
Supervised employees, offering assistance with
sales tactics.
Maintained a thorough knowledge of all products,
services, and pricing to deliver accurate customer service.
Maintained clean, sanitized and organized sales
floor to meet visual and operational standards.
Managed sales team to consistently achieve
growth and hit sales targets.
Developed sales team through motivation,
counseling and product knowledge education.
Assessed customer needs by listening to cues and
recommending products.
Provided guidance and mentorship for junior-level
staff members.
Demonstrated leadership skills in training,
coaching and motivating employees to achieve
team objectives.
Responded quickly to meet customer needs and
resolve problems.
Demonstrated ability to manage multiple tasks
while remaining adaptable and flexible.
Worked with coworkers to complete tasks.
Provided efficient and courteous service to Focused on learning new skills and staying updated PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
BELINDA QUIROZ
CUSTOMER SERVICE REPRESENTATIVE
806-***-**** *********@*****.*** Lubbock, Texas 79414 Seasoned Regional Retail Sales Manager with a proven track record at Colorado Vape & Glass, adept at driving significant growth and leading high-performance teams. Masterful in customer engagement and sales coaching, I excel in inventory management and mentorship, consistently exceeding sales goals through innovative strategies and a dynamic work ethic. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Customer Service Driven Work Ethic
Customer Engagement Cash Handling
Store Opening and Closing Management
Training and mentoring Retail Operations
Delegating Work Inventory Management
Visual Merchandising Sales expertise
Sales Coaching
Colorado Vape & Glass
Lubbock, TEXAS August 2014 - Present
REGIONAL RETAIL SALES MANAGER
Built strong relationships with customers by
providing excellent service and responding quickly to requests.
Oversaw regional and local sales managers and
staffs.
Performed regular audits of merchandise stock
levels across multiple stores using POS software.
Supervised employees, offering assistance with
sales tactics.
Maintained a thorough knowledge of all products,
services, and pricing to deliver accurate customer service.
Maintained clean, sanitized and organized sales
floor to meet visual and operational standards.
Managed sales team to consistently achieve
growth and hit sales targets.
Developed sales team through motivation,
counseling and product knowledge education.
Assessed customer needs by listening to cues and
recommending products.
Provided guidance and mentorship for junior-level
staff members.
Demonstrated leadership skills in training,
coaching and motivating employees to achieve
team objectives.
Responded quickly to meet customer needs and
resolve problems.
Demonstrated ability to manage multiple tasks
while remaining adaptable and flexible.
Worked with coworkers to complete tasks.
Provided efficient and courteous service to Focused on learning new skills and staying updated EDUCATION
REFERENCES
Provided efficient and courteous service to
customers at all times.
Focused on learning new skills and staying updated with industry changes.
Committed to delivering excellent customer
service while working in a fast-paced environment. Identified ways to improve efficiency in operations
and implemented process changes.
One Stop Financial Services
Waco, TEXAS January 2000 - February 2014
Was a commercial insurance agent sold commercial policies and ensured the accuracy. SALES AGENT
Responded promptly to customer queries to
increase overall satisfaction.
Used knowledge of company products and services
to recommend solutions to customers.
Advised clients regarding accounts, pricing
schedules, and financing options.
Demonstrated ability to build relationships with
customers and exceed sales goals.
Attended scheduled training sessions, department
meetings, and company events to build expertise
and promote company image.
Collaborated with colleagues across departments
to ensure customer satisfaction.
Stayed current on customer trends and
requirements.
Built and established strong relationships with
customers, enabling long-term partnerships.
Communicated product features, advantages, and
benefits to customers.
Developed strong relationships with clients to
grow business networks.
Developed strong communication skills for
successful customer service.
Followed up with customers after sales to gain
feedback.
Sought continuing education opportunities to stay
current with industry trends.
Responded quickly to meet customer needs and
resolve problems.
Committed to delivering excellent customer
service while working in a fast-paced environment. Provided efficient and courteous service to
customers at all times.
Participated in ongoing training to enhance own
job skills and knowledge.
4-C Business College, Waco, Texas December 1993
DATA ENTRY IN DATA ENTRY
References available upon request
Contact this candidate