Virtual Assistant Human Resources

Brisa M. Chaney

Seeking employment in Denton, Decatur, Weatherford, or Dallas-Fort Worth, Texas

C:210-***-**** • ***********@*****.*** • http:// www.linkedin.com/in/brisa-chaney-903a7147 PROFESSIONAL SUMMARY

Senior Human Resources Manager and Military Veteran with over 22 years of combined experience in personnel management, talent development, and organizational strategy within the Army. Proven track record in supervising comprehensive HR functions, including recruitment, employee relations, compliance, and training. Adept at fostering a positive workplace culture, enhancing employee engagement, and advising leadership on HR best practices. Strong analytical skills with expertise in analyzing HR data from various systems to drive decision-making and improve operational efficiency. Dedicated to supporting junior staff’s career development and enhancing recruitment and retention through effective HR initiatives. PROFESSIONAL EXPERIENCE

United States Army Reserve - Various Locations 2002 – Present

(Position in BDE) • GS-13 Equivalency 40+ hrs per week

• Personnel Management: Oversee personnel actions including payroll/personnel processing, promotions, awards, and transfers, ensuring compliance with legal and federal policies.

• Training Development: Developed and instructed training sessions for subordinate HR staff on Standard Operating Procedures (SOPs), federal policies, and procedures.

• Record Maintenance: Audited personnel records, evaluations and career history; ensure accuracy of a wide range of government rules and regulations affecting pay and personnel issues.

• Engage in comprehensive studies to recommend improvements to agency operations and evaluate resource utilization.

• Identify evidence-based solutions to address deficiencies in HR programs and develop process improvements, goals, objectives, and milestones.

• Advise on areas requiring management-level engagement to enhance HR processes and administrative functions.

• Analyze and synthesize information from HR systems to address complex organizational issues.

• Generate and analyze workforce data, identify relationships within large datasets, and prepare complex analytic reports based on findings. Deployment Coordination: Serve as deployment lead for operating issues and programs; support personnel staffing, capabilities and statuses.

• Data Management: Develop HR system guidelines and best practices; manage various HR systems and databases to manage personnel data, resolve processing discrepancies and enforce guidelines.

• Career Counseling: Independently counsel staff and monitor junior soldiers career progression and provide support on training opportunities, and future assignments. Executive Assistant for Army Reserve Command Sergeant Major • GS-12 Equivalency 40+ hrs per week

• Administrative Support: Provided high-level administrative support to senior military leaders, managing calendars, operational schedule, and coordinating all travel arrangements.

• Communication Management: Drafted and distributed correspondences, reports, and briefing materials for leadership.

• Meeting Coordination: Organized, scheduled, and managed all meetings, prepared agendas, minutes, and ensured follow-up for actioned items.

• Document Management: Maintained and organized files, records, and documents, streamlining retrieval process while maintaining adherence to confidentiality policies.

• Project Assistance: Assisted in the planning and execution of special projects and initiatives, collaborated with various departments to meet objectives.

• Budget Management: Supported budget preparation and expense tracking; ensured compliance with Army regulations and policies.

• Event Planning: Coordinated logistics for official events, including ceremonies, training sessions, and meetings, ensuring all details were managed effectively.

• Data Analysis: Compiled and analyzed data for reports and presentations, providing insights to support decision-making processes.

• Resource Coordination: Managed office resources, supplies, and equipment, ensuring operational efficiency and readiness.

Postal Supervisor • GS-11 Equivalency 40+ hrs per week

• Mail Operations Management: Oversaw the daily operations of postal facilities, ensuring efficient processing and delivery of mail and packages in compliance with Army regulations.

• Staff Supervision: Led a team of postal personnel, providing training, guidance, and performance evaluations to enhance productivity and service quality.

• Customer Service: Ensured high levels of customer service by addressing inquiries and resolving issues related to mail delivery and services for soldiers and their families.

• Inventory Control: Managed inventory of postal supplies and equipment, ensuring adequate stock levels and proper maintenance of postal resources.

• Security Compliance: Implemented and enforced security protocols to safeguard sensitive and classified mail, ensuring compliance with military standards.

• Logistics: Coordinated the routing and distribution of incoming and outgoing mail, optimizing processes for timely delivery.

• Record Keeping: Maintained accurate records of postal transactions, including tracking mail flow and documenting incidents or irregularities.

• Policy Implementation: Ensured adherence to postal regulations and policies, conducting audits and reviews to maintain operational standards.

• Training and Development: Developed and conducted training programs for new postal staff on operational procedures and customer service best practices.

EDUCATION

Bachelor of Art Management, Human Resources Management, July 2020 American Military University Charles Town, WV

PROFICIENCIES

• Microsoft Systems (Word, Excel, PowerPoint, Access, OneNote and Teams)

• Defense Information System for Security

(DISS/eWorks)

• Integrated Personnel and Pay System (IPPSA)

• Unit Commander Financial Reporting System (UCFR)

• Commander Strength Management Module (CSMM)

• Evaluation Reporting System (ERS)

• Interactive Personnel Electronic Records

Management System (iPERMS)

• Medical Protection System (MEDPROS) & Med Chart

• Unit Medical Readiness (UMR)

• Global Electronic Approval Routing System (GEARS)

• Regional-Level Application System (RLAS)

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