Customer Service Class A

JE

JAMES EVERETT

***.*******.******@*****.*** 260-***-**** Greenwood, IN 46142

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenges with a successful team. Class A license

Organization

Customer service

Problem resolution

Documentation skills

Communication

Carvana Greenfield, IN

Car Hauler

09/2024 - 03/2025

Obeyed traffic laws and followed established traffic and transportation procedures.

Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Utilized straps, chains, blocks, and other materials to secure the load during transport.

K&W Trucking- Amazon Indianapolis,

Indiana

Driver Specialist

06/2024 - 08/2024

Performed pre-trip inspection checks and reported problems to supervisor. Followed designated routes while operating a commercial motor vehicle safely and efficiently.

Managed fuel consumption and expenses for vehicle operations. Browns Oil Service Indianapolis, Indiana

Driver Specialist

09/2023 - 03/2024

Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.

Operated a variety of vehicles safely in diverse weather conditions. Reported any vehicle malfunctions or accidents immediately to management.

Performed pre-trip inspection checks and reported problems to supervisor. Followed designated routes while operating a commercial motor vehicle safely and efficiently.

Kept accurate records of deliveries and customer signatures. JACKSON OIL Indianapolis, IN

DRIVER

01/2023 - 07/2023

DELIVERED METHANOL TO CLIENTS IN A TANK WAGON

FILLED ORDERS FOR CLIENTS USING HOSE TO PUMP HYDRAULIC OIL, ANTIFREEZE, OIL, AND WASHER FLUID INTO 330 GALLON TOTES

DELIVERED TOTES AND DRUMS OF THESE FLUIDS TO CLIENTS WHILE ENSURING PROPER SAFETY MEASURES INCLUDING

PLACARDS FOR HAZMAT

PFM AUTO Indianapolis, IN

DRIVER

PERFORMED QUALITY CONTROL CHECK ON EVERY VEHICLE

SERVICED

Summary

Skills

Experience

12/2020 - 12/2021 PICKED UP AND DELIVERED GUEST'S VEHICLES FROM EITHER THEIR HOME OR BUSINESS

COMMUNICATE BOTH GUEST CONCERNS AND PROFESSIONAL

OPINION OF CONCERNS TO THE TECHNICIANS WORKING ON A GUESTS VEHICLE

HELPED MAINTAIN CLEANLINESS OF THE SERVICE DEPARTMENT PRAIRIE FARMS Indianapolis, IN

DRIVER

09/2020 - 12/2020

PERFORMED PRE AND POST TRIP INSPECTIONS

FILLED OUT VEHICLE CONDITION REPORTS DAILY

LOAD AND DELIVER PRODUCT DAILY TO VARIOUS ACCOUNT

SWITCH HOSPITALS, SCHOOLS AND GAS STATIONS

VENTURE LOGISTICS Lafayette, IN

DRIVER

07/2020 - 09/2020

PERFORMED PRE AND POST TRIP INSPECTIONS DAILY

FILLED OUT VEHICLE CONDITION REPORTS DAILY

DELIVERED AUTOMOBILE PARTS TO MITSUBISHI IN LAFAYETTE AND INDIANAPOLIS DAILY

Ray Skillman Auto Group Greenwood, IN

In House Financing Manager

08/2013 - 05/2020

Analyzed applicants' financial status, credit and conducted interviews to determine feasibility of granting loan

Maintained compliance with internal financial controls and protocols Oversaw receiving and evaluating inventory to keep stock within optimal levels

Analyzed loss reports and reviewed with senior management to measure overall portfolio performance

Worked closely with delinquent account holders to collect and reconcile accounts through approved channels

Mentored employees and instructed on management of complicated sales, complex issues and difficult customers

Ray Skillman Auto Group Greenwood, IN

Sales Representative

05/1993 - 08/2013

Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions Arranged new vehicles with signage and appealing displays to encourage customer sales and move overstock items

Processed orders through system and coordinated product deliveries Followed-up with clients after delivery to answer any questions and ensure customer satisfaction

Built positive and productive customer connections to drive consistent sales

Elida High School Elida, OH

High School Diploma

05/1993

Education and Training

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