Customer Service Delivery Driver
Resume:
Eric J Gasta
Bay City, MI
********@*****.***
Work Experience
Pharmacy Delivery Driver
Princing Pharmacy-Saginaw, MI
November 2022 to Present
Pick up and Make Prescription Deliveries, Delivery to Assisted Living Facilities, Make Deliveries To Home Health Care Homes, Use log Sheets to Track Mileage, Place Calls as normal Protocol to Confirm Customer is Home, Act in a Professional Manner and Provide Excellent Customer Service, Verify Address, Patient Name, and Medication being Delivered. Verify Person Receiving Medication, Follow all Delivery Protocols, On Call for STAT Deliveries, and keep Detailed Records of all Deliveries for Pharmacy Delivery Driver
UPS COURIER-Midland, MI
May 2022 to Present
Pick up packages in company Sprinter Van, Use GPS to deliver package, correspond with Customers, Delivery packages, work with UPS COURIER customer service reps over the phone, Provide Great Customer Service,
Make sure all deliveries are made on time and delivered to the correct location, load and unload packages, and help any Customers need at the time of delivery, Amazon Flex Delivery Driver
Amazon-Saginaw, MI
November 2021 to Present
Pick up Packages, Delivery of Packages, Use GPS for addresses, Maintain good Customer Service, Bring Back Non Deliverable Packages, Work with Amazon Flex Employee's, I find it very important to provide the needs and support that people need to this industry, and try very hard to make sure every individual is happy and gets the best service, making sure Deliveries are made on time, and give all customers any help or support with loading or unloading packages to there own home. Blue Thunder Enterprises Inc
Jamies Dairies Convenience Store-Bay City, MI
June 1997 to Present
1. General Mgr
Sold Business after 25yrs this Month
Did day to day Operations, Merchandising,
Scheduling, Payroll, Ordering of Wine and Beer, Inventory Control, Hiring, Promotions of Products, Deliveries,
Marketing, Management, Problem solving, Great Communication Skills, Customer Service, Strong Work Ethic,
Used Planogram for the redesign of store, and how Retail Items would increase Store Sales, Drove a Company Box Truck to pick up product and merchandise fron Venders, Used my knowledge in Business to increase sales on a yearly basis, and continued to see growth on specific items/products based on how the location of certain items were placed. Worked with Vendors Reps to build displays, and used these displays in key areas of the Store to build customer traffic and increase all over sales, 2.1 million in Sales, Managed 10-20 employees at this particular store, owned 2 Convenience Stores Steamers Pub Of Bay City
Steamers Pub-Bay City, MI
June 2001 to May 2015
President/Owner
Owner Operator, Hiring, Scheduling,
Inventory, Promotions, Problem solving,
Management/Marketing, Leadership Skills, Teamwork, Merchandising, Weekly Mgmt Meetings, Good Communication skills, Drove 26ft Box Truck to pick up product for Bar/Pub From Sam's Club and United Wholesale, used truck for other areas of Business to deliver product, Day to Day Operations, and control all liquor pricing and ordering, setting up liquor promos also, Did daily Food Sales Reports, Had Kitchen Food Sales and Promos added to the menu monthly, provided daily food specials, and drove Food sales with Bar promotions Delivery Driver
Jamies Dairies-Milk And Dairy Division-Bay City, MI March 1992 to June 2007
Delivery Driver for Milk and Dairy Products, Drove Company Refrigerated Truck To Accounts, Delivered Product As Needed for each Business, Invoicing, Pricing, Stock, Inventory Control, Ordered Product for next days delivery, Great Driving Record, Communications Skills, Customer service, Used Skills To order product for each Business, Merchandise Dairy Products, Drove Refrigerated Divco Truck 30 ft to delivery all Dairy Products, Used Experience in Delivery Service to Supply each Customer, Lifted and Delivered 50lb cases, provided accurate inspections on vehicles daily maintenance reports, loaded and unloaded hundreds of cases each day, made sure all customers were provided with everything they needed before I left for the day.
Education
Bachelor's degree in Business Administration- Marketing Western Michigan University - Kalamazoo, MI
August 1984 to June 1989
Major in Marketing
Minor in Economics
Scholarship at Western Michigan University
Division 1 College Track and Field Athlete 4 years Played 2 years of Football at Western Michigan University Love the Outdoors and Sports
Bachelor's
jg
Skills
• Recruiting
• Time management
• Load & unload
• Sales
• Communication skills
• Clean driving record
• Outside sales
• Management
• Planograms
• Payroll
• Customer service
• Sales Management
• Microsoft Office
• Great communication skills
• Analysis skills
• Heavy lifting
• Mechanical knowledge
• Pricing
• Marketing
• Supervising experience
• Microsoft Excel
• Box Truck
• Good customer service
• Merchandising
• Bartending
• Basic math
• Salesforce
• Delivery Driver Experience
• Sales management
• Warehouse experience
• Microsoft Word
• Business Development
• Driving
• Leadership
• Medical terminology
• Delivery driver experience
• Inventory Control
• Great problem solver
Certifications and Licenses
CDL A
Driver's License
CDL
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