Customer Service Nursing Assistant

Anishka Reddie

**** *********** **** ******* **

Phone - 954-***-****

Email: ***************@*****.***

PROFESSIONAL SUMMARY

Certified Nursing Assistant offering 5 years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Skilled in child development, safety, and creating a stimulating environment. Strong problem-solving and critical thinking skills. Ability to work well with others. Proficient in using basic computer skills. Strong work ethics, effective communication and interpersonal abilities.

SELECT ACCOMPLISHMENT.

Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Developed an understanding of each child’s individuals strength and weakness. Created nurturing, safe environments to promote emotional, social and intellectual growth. Content development, audience engagement, and performance analysis. Documented information in patient charts and communicated status update to interdisciplinary care team.

PROFESSIONAL EXPERIENCE

FREEDOM SQUARE Jan 2023 – Feb 2024

PRIVATE CAREGIVER

Observed patient for any changes in their physical or mental condition.

Assisted patient with bathing and dressing to promote personal hygiene.

Used mobility device to transport patient.

Medication management

Emotional support provision

Monitoring individuals by checking their vitals

Reported changes in patient condition to registered nurse or physician. Cleaned and sanitized patients room according to established protocols. Provided emotional support to family members regarding end-of-life decisions. OUR GOOD NANNY

Feb 2021 – Jan 2022

Nanny

*Maintained a safe and nurturing environment for the children in their home.

*Developed lasting professional relationship with families by encouraging open communication and delivering positive feedbacks.

*Fostering intellectual development through stimulating activities.

*Completing basic household chores.

CONVERSION MEDIA GROUP March

2022- Dec 2022

Customer Service Representative

*Handling complaints

*Maintaining customer service records

*Providing over-the phone technical assistance to individuals. EDUCATION

Ferncourt High School, graduated 2019

Diploma

University Of West Indies 2020

Skills/Professional Development

Certified Nurse Assistant certificate

CPR

BLS

References Available Upon Request

Contact this candidate