Quality Assurance Engineer

SHASHI K. MULLAPUDI

408-***-**** ******.*********@*****.*** Sunnyvale, CA 94087

SENIOR QUALITY ASSURANCE ENGINEER

Dynamic Senior Quality Assurance Engineer with over 15+ years of experience in delivering high-quality products through comprehensive test strategies and effective cross-functional collaboration in the e-commerce industry. Proven expertise in developing and executing automated test cases using Selenium WebDriver/TestNG, setting up continuous integration jobs on Jenkins, and reducing test cycle times. Great experience in all phases of Software Development life cycle, including requirements gathering, risk analysis, project planning, testing, defect tracking and reporting in the area of Desktop, Mobile Applications and Web browser products . Practical knowledge in testing backend API and validating Database. Skilled in Agile and Waterfall methodologies. Experience in monitoring site stability by using platforms like Datadog and Sumo Logic. Robust experience in software application testing for consuming-facing web and native mobile applications. Ability to manage multiple projects and tasks concurrently.

CORE COMPETENCIES

Quality Assurance (QA) Automation Testing Software Development Lifecycle (SDLC) Waterfall, Scrum and Agile Methodologies Cross-Functional Collaboration Application Programming Interface (API) Testing

Back-end and Front-End Testing Documentation Project Analysis Continuous Improvement (CI)

Service Oriented Architecture (SOA) Defect Management Resource Planning Work Allocation

User Experience (UX) Database Testing

TECHNICAL STRENGTHS

Operating Systems: Windows, MacOS

Bug Reporting Tools and Platforms: Jira, TestRail, Jenkins/CI, Git/GitHub

Database: MS SQL Server

Technology Skills: Selenium/WebDriver, TestNG, Java, SOAPUI, Postman, Eclipse, IDE, Rally, Git, Jenkins, Test & Target Optimizely, DBeaver

Mobile Platforms: Browser User Agents, IOS Simulator, Android Emulators

PROFESSIONAL EXPERIENCE

FICO, San Jose, CA 09/2014 – 05/2024

Senior Quality Assurance Engineer

Exhibit strong knowledge and understanding of software development lifecycle, including Agile methodologies to support quality releases of core products for Myfico team including user registration, authentication, subscription, and payment workflows. Demonstrate proficiency in Java application testing, end-to-end web application flows and mobile app testing. Identify risks to provide comprehensive leadership while delivering projects on time in alignment with quality standards.

●Ensure consistent, timely and quality releases of core Myfico microservices by using AWS CodeDeploy.

●Developed and executed comprehensive test strategies, plans, and cases with development and product management teams for consumer-facing applications.

●Expertise in testing mobile applications including mWeb, iOS and Android.

●Experience in testing REST API using Postman and validating Database.

●Increased test coverage and reduced test cycle times by executing automated test cases using Selenium WebDriver/TestNG and set up CI jobs on Jenkins.

●Enhanced product release efficiency by contributing to high-quality deliverables each sprint as Scrum team member in an Agile engineering process, ensuring consistent on-time delivery

●Ensured site stability post-release, by monitoring Datadog and Sumo Logic dashboards thus leading to improvement in service efficiency.

eBay Inc., San Jose, CA 06/2003 – 09/2014

Senior Quality Assurance Engineer

Tested complex, multi-tier Java-based software applications for buying, shipping, and checkout teams, focusing on supporting QA efforts for current and next-generation backend and front-end solutions. Worked closely with development teams, operations engineers, program managers, and other QA teams throughout the release cycle. Participated in hiring and training new team members.

●Archived seamless release with minimal issues and enhanced the payment processing experience for users by spearheading integration and backend API testing for eBay and PayPal integration

●Ensured high-quality product delivery by testing e-commerce applications in stage and production environments. Decreased customer-reported defects through rigorous analysis, test scheduling, and estimation in Agile and Waterfall methodologies

●Strengthened test coverage and streamlined the CI process by developing and automating comprehensive test plans using Selenium WebDriver/Grid, TestNG, and set up CI jobs on Hudson

●Improved user experience by identifying and resolving compatibility issues across multiple devices and browsers by performing cross-platform and cross-browser testing on virtual machines and tested eBay features on iOS and Android devices

●Enhancing backend stability and ensured accurate data transactions by conducting backend testing for customer and product data using Oracle Database and performed API testing using internal tools

●Reported and tracked defects using Jira and ClearQuest, validated web services manually with SoapUI, and conducted accessibility testing using JAWS and WAVE software

ADDITIONAL EXPERIENCE

Senior Quality Assurance Engineer, Commerce One 11/2000 – 12/2002

Quality Assurance Engineer, Oracle 05/1999 – 11/2000

EDUCATION

Osmania University, Hyderabad, India Bachelor of Commerce 05/1994

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