United States Service Center
Resume:
David Chapa
Service Center Manager SCM
Laredo, Texas, United States
*****.*****.**@*****.***
WORK EXPERIENCE
September 2019-September 2024
Service Center Manager SCM
XPO
El Paso, Texas, United States
Responsibilities included: managing and overseeing day to day operations of service center, leading and managing 140 employees, 80 doors service center, employee engagement, safety, P&L and cost controls and ensuring safety, service and quality measures, ensuring proper staffing, utilization and management of personal. Reason for leaving: Needed to come back to Laredo. Family lives in Laredo, TX. (Personal) April 2000-April 2021
Sergeant E 5
United States Army Reserves
Laredo, Texas, United States
Responsibilities included: supervising soldiers, training soldiers, counseling soldiers, instructing classes, report writing, weapons training, combat training, combat tactics, light and heavy mechanic, radio communication, briefings, setting up and running operations, develop operation orders.
Reason for leaving: Retired.
Note: I was activated on August 23, 2004 thru January 1, 2006 and served in Operation Iraqi Freedom III.
January 2016-September 2019
Freight Operations Manager FOM
XPO
Laredo, Texas, United States
Responsibilities included: managing and overseeing Outbound in LLA, employee engagement, safety, managing the day-to-day operations and employees of a service center, revenue, profit and cost controls and ensuring safety, service and quality measures, ensuring proper staffing, utilization and management of personal. Reason for leaving: Promoted.
February 2014-January 2016
Freight Operations Supervisor FOS
XPO
Laredo, Texas, United States
Responsibilities included: supervising the day-to-day operations, employee engagement, revenue, profit and cost controls and ensuring safety, service and quality measures, ensuring proper staffing, utilization and management of personal, and Safety Committee. Reason for leaving: Promoted.
EDUCATION
-2012
Bachelor's Degree in Business Administration
Texas A&M International University
United States
● Texas A&M International University: Bachelor's Degree in Business Administration concentration in Business Administration (2012).
• Business Administration
2001-2004
Laredo Community College
United States
● Laredo Community College: Undergraduate in Business Administration (2001-2004)
• Undergraduate
-1996
High School Diploma
J W Nixon High School
United States
● High School Diploma: J.W. Nixon High School (1996) SKILLS
Cost Control Profit & Loss Reporting Skills Cargo/Freight Business Administration Logistics Loss Prevention Recruiting/Staffing/Hiring Quality Metrics Safety/Work Safety People Management Operations Management Safety Compliance Strategic Planning Project Planning Plan Meetings Labor Unions Employee Relations Employee Orientation Human Resources Travel Planning Mentoring Problem Solving Skills Regulatory Compliance Presentation/Verbal Skills Microsoft Excel Microsoft PowerPoint Word Processing Budget Management Budget Reporting Expense Management Training Program Development Training Program Evaluation Less Than Truckload (LTL) Policy Evaluation Program Evaluation
LANGUAGES
English - Fluent Spanish - Intermediate
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