Customer Service Roadside Assistance

an op rtunity a

my skills. Hager to j

; ng, wareh

istics, " operations, ‘Seeking

in a fast-paced envzonment

weeks - allowing me to contribute

prow poesia and take on new ehisllan ge es

PROFESSIONAL EXPERIENCE

May 2020 to September 2024

Catarachos Auto Salvage Phoenix, Arizona

Tow Specialist }

e Safely operated tow trucks to recover and transport disabled, illegally parked, or impounded

vehicles.

e Provided prompt and professional roadside assistance, including jump-starts, tire changes,

lockouts, and fue! deliveries.

e Planned and optimized routes to ensure efficient and timely service while adhering to traffic laws

and safety regulations

¢ Maintained a strong commitment to safety, following all DOT regulations and company policies.

e Collaborated with law enforcement agencies, roadside assistance programs, and private

customers to facilitate smooth towing operations

e Completed d detailed service re ports and maintained accurate records of tows mileage and

customer interactions.

e Delivered excellent customer service by assisting distressed motorists with professionalism and

empathy.

« Operated winches, chains, and other towing equipment to securely transport vehicles without

damage.

¢ Managed payments and documentation for services rendered ensuring accuracy and efficiency.

tern Nutrients Phoenix, Arizona March 2015 ~ May 2020

Warehouse Associate

* Prepared warehouse orders f

$ for delivery and pickup according

a 8 to schedule, ensuring

and efficiency, pee

* Packed and sto

: cked items following organizational guidelines, using protective materials like

ubbie wrap and foam sheets. - :

* Loaded and «

2S é unloaded trucks s safely using hand trucks, pallet jacks, and forklifts.

intained 4 clea -

nN and organized warehouse to uphold safety and effic lency standards

'€C0 PaCKages ac o 3

SES accurately for effective tracking and inventory Management

Contact this candidate