Elizabeth F. Phelps
Email: *****************@*****.***
Objective: Highly motivated and energetic individual seeking entry level full-time employment. Seeking a challenge and an opportunity to actively contribute to a team. Very passionate about exceptional work through effective teamwork.
Work Experience:
Fokus Family Services
Milwaukee, WI.
Substance Abuse councelor In-training
June 2023- present
Evaluated clients for referral to treatment services.
Conducted initial intake/assessment for clients to determine their level of need and care.
Facilitated group therapy sessions with assignments and exercises for the clients to gain insight on their substance use.
Met with clients for individual sessions to assist in behavior modification, educate on the disease of addiction and provided information and resources for clients needs.
Hawk Hospitality
Assistant manager
May 2021-MARCH 2022
Waukesha, WI.
Collaborated with manager to organize catering and special events.
Developed and displayed weekly duty schedule for housekeeping and laundry staff.
Greeted guests, recorded and communicated special requests responded and resolved any concerns, completed any discounts or compensation requests.
Unique Hotels LLC
Assistant manager
Brookfield, WI.
May 2019- January 2021
Provided confirmations on reservations of guests rooms, checked in guests and completed point of sale.
Ensured comfortable stay for guests.
Developed and communicated weekly schedules for housekeeping, front desk representatives and maintenance engineers.
Managed payroll and accounts receivable.
Independence First
Caregiver
St. Paul, MN
August 2014-September 2018
Assisted clients with daily personal care functions.
Aided clients with household cleaning duties, assisted in meal preparation, managed schedules and transporting to and from medical appointments.
Interacted kindly with clients and their families, maintained a calm demeanor and positive outlook. Charted clients medical needs to the doctors and nurses. Maintained an open line of communication to care providers of any and all issues/concerns.
Education
University of Wisconsin
Bachelor degree, Behavioral science
University of Wisconsin Madison
Associates degree, childhood development
Military service
Air National Guard
Deployment to Afghanistan 128th emergency medical evac
January 2002-May 2006
Volunteer services
United way
Support staff (Milwaukee, WI.)
January 2018-November 2019
Samads Corp.
Community harm reduction (November 2022-June 2023)