E-Commerce Information Technology

Karthik Sampath

Phone- 479-***-****

Email- *******@*****.*** Linkedin Profile: www.linkedin.com/in/kartyks Dynamic and results-oriented Product Management executive with over 26 years of experience driving innovation and delivering transformative outcomes in Information Technology. Adept at strategic planning, product execution, and spearheading complex global initiatives across ERP, HCM, retail, e-commerce, and technology domains. Renowned for building and leading high-performing agile teams to achieve measurable results, including revenue growth, operational efficiencies, and enhanced customer experiences. Expertise includes E-commerce Digital Transformation, Legacy Modernization, and Cloud Migration, with a proven ability to navigate diverse cultural and business landscapes across Asia, Europe, North America, and South America.

I mentor 2 startups to refine their go-to-market strategies and streamline their product engineering processes, enabling them to achieve faster MVP (Minimum Viable Product) development and verticalized GTM strategy. I am now seeking challenging roles where I can leverage my diverse technology expertise to drive impactful results. Representative Experience and Accomplishments:

ITC Infotech. –Oct 2023 – till date

VP – Retail/CG/Health Care

● Instrumental in building multiple product strategies across retail shop floor, apparel design and supply chain functions that includes cloud native architecture, AI, GenAI etc resulting in ~40% greater user adoption, reduction of cycle time from 45 business days to 10 business days and greater accuracy.

● Served as the Program Owner for Oracle Fusion HCM including NA Payroll for a large retailer

● Manage over 14 concurrent programs across PLM implementations, GenAI based automation, Digital Transformation project to help customers move workloads to the cloud using both lift & shift, modernize and rewrite

● Participated in the entire lifecycle starting from consultative selling to program initiation, execution and closure

● Have transformed customer’s execution from “project mindset” to “product mindset” Advisory Board Member for Startups

Tinkerblox.io

● Tinkerblox is the sole Independent Software Vendor (ISV) today that empowers end users to deploy AI and Microservices to smart devices, making them truly edge compute ready. This capability allows for the customization of unique use cases tailored to each customer's needs

● I help Tinkerblox in creating custom retail, CG & manufacturing use cases for their current and prospective customers Imaginx

● Imaginx is a startup that specializes in providing AR/VR-as-a-Service to different industry verticals. I help with streamlining their concept to delivery cycles in a way they can deliver more with same or less effort; I also help with some of the customer conversations especially in the ideation process as this is a new concept to many of the end customers

Tech Mahindra Nov 2022–Oct 2023

VP – Global Amazon

● Worked on key stakeholder mapping, leveraged relationship and gathered intel to come up with a Proserv based execution & expansion strategy resulting in adding over 100+ globally distributed pods that delivers customer MVPs in a factory execution model at predictable velocity

● Carved out a unique triparty value proposition that created a strong GTM solution in the Devops space allowing TechM to build a large DevOps COE in Mexico to serve for US customers Karthik Sampath

Phone- 479-***-****

Email- *******@*****.*** Linkedin Profile: www.linkedin.com/in/kartyks

● Program leader for 2 large Oracle HCM implementations and 1 implementation including NA Payroll

● Help implement and enhance custom CDP platform for a large apparel fashion retailer. Created a product roadmap to include ELT for data ingestion from transaction systems, Kafka for event based data; this helped the retailer create a robust customer 360 enhancing promotion accuracy over 60% and also reducing the cycle time to over 80%

● Worked with one of the major Credit Bureau to gather 3rd party customer data and enhance the 1st party customer information from CDP to improve personalization resulting in close to 100% accuracy in reaching target audience in the preferred demography

Intelliswift Inc. –July 2020 – Nov 2022

VP Strategic Accounts

● Lead multiple geographically distributed product engineering teams for Google across various programs like APIGEE, YouTube, Google Cloud, CorpEngg etc.

● Strategized and executed “micro pod” concepts by decoupling backlog grooming and factory execution thereby providing focused product management strategy and maximize ROI; resulting in Googlers 20-30% additional focus on delivering MVPs in future product roadmap

● Manage large complex programs and manage a SM/DM/PM/TPM groups to ensure complex interdependent programs are successfully tracked, measured and delivered

● Created a scorecard based prioritizing model that drives an empirical model to resolve prioritization conflicts across Architecture, Product Management and Engineering teams

● Brought forth Smartsheet based tracking practices to provide single view of program execution and dashboarding

● Played key role in creating COEs across Innovation, Digital and Agile functions

● All the above initiatives resulted in 20-30% additional productivity and more importantly increased job satisfaction and NPS

Gap Inc. –Nov 2018 till June 2020

Director - IT

● Partner with the business community in building up a technology transformation roadmap to modernize the legacy Ecom monolith

● Manage and lead the Cloud teams and the Ecom Engineering teams to modernize/rewrite/lift and shift to Microsoft Azure

● Manage and lead POCs that help teams onboard to Cloud rapidly

● Led the entire Cutover and Plan B strategy for the Gap & Old Navy separation reporting directly to the CTO

● Manage partners/vendors in making sure that organizational goals are met Various roles –From April 1998 till Nov 2018

● Started off my career writing C and C++ programs communicating to RS232 protocol to perform preprogramed activities and robotics. Eventually, moved to e-com and custom UI/UX applications in early 2000’s. Have been involved in Oracle and PeopleSoft Payroll, HCM, EPM, FSCM implementations across banking, retail and insurance organizations. Have worked in organizations like Hexaware, UST, Capgemini etc. in various customer facing roles where I was directly accountable to delivering projects and programs.

Karthik Sampath

Phone- 479-***-****

Email- *******@*****.*** Linkedin Profile: www.linkedin.com/in/kartyks Education & Volunteering Details

● PDGBA from Symbiosis Institute of Management specializing in Finance

● Bachelor of Science specializing in Computer Science from University of Madras

● Active member of ICANWA which is a nonprofit organization that helps promote values and culture among children and organizes lot of fundraisers to support this and other local causes

● Keen on setting the next generation up for success and have volunteered every weekend through school calendar to teach 9th and 10th grade students about culture, ethics & way of life lessons

● Guest speaker in schools and colleges on Indian Culture and related topics

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