Customer Service Data Entry
Resume:
Kaeli Baron
Resume
Lockport, NY *****
*****.*****@*****.***
Professional Summary
An ambitious woman bringing top notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Meticulous and excels in fast-paced environments. Puts pride into any work done, and has a great love for helping others.
Authorized to work in the US for any employer
Work Experience
Catering Driver
DoorDash-Lockport, NY
September 2021 to Present
• NYS license/ ID
• Good driving records
• Reliable transportation
• Platinum Dasher
• Amazing customer service
• Compliments and tips from customers
Office Manager
Buffalo Wholesale Tires-Tonawanda, NY
March 2024 to December 2024
• Handled high volume incoming calls
• Data entry / Invoicing
• Resolved customer complaints
• Scheduling
• Managed customer payments / register
• Good relationship with co-workers
• Received many compliments about customer service and received tips often
• Cleaned office and waiting room areas
Customer Service Representative
Spectrum-Cheektowaga, NY
November 2022 to July 2023
• Handled high volume incoming calls
• De-escalation of customer complaints
• Tech repair
• Sales
• Earned a work from home position
• Excellent customer service scorecards
• Handled customer payments
• Informed customers of different services/packages that best suit them
• Received many compliments from customers on service provided Sales/Data Entry
Lockport Small Engine Repair-Lockport, NY
May 2021 to January 2022
• Invoicing and book keeping
• Completed data entry tasks with efficiency and accuracy
• Product sales
• Resolved any customer complaints/questions about products
• Handled cashier as well as ordering of parts
• Provided amazing customer service handling high volume calls
• Fast-paced environment
Cashier/Customer Service
Little Caesars Pizza-Lockport, NY
October 2020 to March 2021
• Managed the register and daily count
• Provided excellent customer service
• Handled customer complaints
• Cleaned work areas
• Sales in tires/ suspension parts
• Good relationships with co-workers
• Volunteered to work on days off
• Good tips from customers
Education
High school diploma
Lockport High School - Lockport, NY
September 2008 to June 2022
• Acquired presidents awards for above average classroom performance
• Enrolled in many honor classes
Skills
• Delivery driver experience
• Automotive Sales (3 years)
• Inside Sales
• PCI
• Time Management
• Data entry
• Catering
• Sales
• Complaint handling
• Commercial Cleaning
• Technology sales
• Microsoft Word
• Microsoft Excel
• Customer service
• Office Management
• Advertising
Certifications and Licenses
Marketing
January 2025 to Present
• Extensive Digital Marketing Training
• Sales Techniques including B2B
• Running paid ads
• Starting a marketing business
Contact this candidate