Customer Interaction Education Program

Marceline Hamzeh-Langroudi

**** ******* ********

North Vancouver, BC V7R2W3

778-***-****) *******************@*****.***

Skills

I am experienced in barista work, table service, bartending, customer interaction, multitasking in busy environments, upselling, cash handling, POS systems, and organization. During my time freelancing, I've also taken on housekeeping, dog walking, and babysitting, which has strengthened my reliability, time management, and attention to detail. Experience

June 2023 - November 2023

Andreas Restaurant, North Vancouver - Waitress

● Processed high-volume phone orders

● Took food and drink table orders

● Handled payments and tips

● Handled full bar service

● Cleared and reset tables

August 2022 - January 2023

JJ’s Kitchen, West Vancouver - Waitress

● Took orders and processed payments

● Served cocktails and delivered professional wine service

● Booked and arranged reservations

● Upsold menu items

April 2021- February 2022

Caffe Artigiano, - Barista

● Operated coffee machines and grinders

● Made espresso and coffee drinks

● Provided fast friendly service

● Created latte art designs

On and Off

Private - Freelancer

● Flea Markets, selling arts and crafts

● Babysitting and dog walking

● Housekeeping

Education

Capilano University, North Vancouver

Adult Basic Education Program (ABE)

Responsible Beverage service, British Columbia

Serving it right qualification (expires 2027)

References

● Baktash Kasraei

(604 - 619 - 4391)

● Banafsheh Roshgan

(778 - 892 - 0592)

Contact this candidate