Data Entry Office Associate

SHILPA

NAIR

************@*****.***, 778-***-****

Abbotsford, BC, Canada V2T 4M3

OBJECTIVE

To obtain a position as an office associate where I can utilize my experience to contribute to a growing Organization, while continuously enhancing my skills, expanding the knowledge, and supporting the company’s overall objectives.

SKILLS

Strong organizational and time management skills.

Attention to detail and accuracy.

Ability to work independently and as part of a team.

Strong communication and interpersonal skills.

Knowledge of computer applications and Microsoft Office.

Ability to learn and adapt to new systems and procedures.

EXPERIENCE

OFFICE ASSOCIATE, WALMART May 2022 to Oct 2023

Managed daily office operations including scheduling, filing, data entry and maintaining accurate records.

Provided administrative support to department managers and staff to ensure smooth flow.

Processed invoices, purchase orders, and maintained supply inventory.

Coordinated internal communication, assisted with onboarding new associate, and maintained confidential employee files.

Worked collaboratively with other departments to support company operations and improve customer satisfaction.

Demonstrated adaptability by handling high-pressure situation and shifting priorities to meet business needs.

CUSTOMER RELATIONSHIP EXCUTIVE- PASCO MOTORS LLP July 2021 to Oct 2021

Acted as the primary point of contact for customers, ensuring a high level of satisfaction throughout the sales and service process.

Maintained and updated the customer database with accurate records of interaction, purchase and service interaction.

Scheduled and managed appointments for vehicles servicing and test drive.

Prepared customer satisfaction reports and contributed to initiatives for improving service quality.

Supported team campaigns, loyalty programs and customer engagements activities.

EDUCATION

Bachelor of Arts: Allahabad University

Business System Information management: GNIIT

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