Customer Service Inventory Management
Resume:
AMANDA HUGHES
SUMMARY
Reliable and results-driven individual seeking to expand my skillsets at a reputable company. A hard-working professional who can adapt, learn quickly, and work in fast-paced environments. Willingness to take on added responsibilities to meet team goals. Eager to apply my strong work ethic to contribute to a company’s success through high-quality work.
TECHNICAL SKILLS
CCNA Certified
Fiber Optic
Customer Service
Inventory Management
CCNP Certified
Cat5/ Cat6
VoIP Communication
Visio
OSHA Certified
Ethernet
Quality Testing
Administrative/Clerical
AV Installation
Splitting & Crimping
Layers 1-3 of OSI Model
Daily Operations
Deployments
Cisco Routers & Switches
Troubleshooting & Configuring
Network Protocols—DNS/DHCP/VLAN/IP
WORK EXPERIENCE
Network Installer Nov 2023 - Mar 2024
GC Associates (Formerly Prosis Hawaii LLC)
Honolulu, HI
Installed, upgraded, and deployed 5k mobile devices for Kaneohe and Camp Smith locations
Troubleshoot and configure the network, working with layers 1-3 of the OSI model
oUtilized network protocols—DNS, DHCP, VLAN, TC/IP, EGP, and OSP
oProvided basic router and switch configuration
Collaborated with the wireless and video teams during the installation of AV equipment
Network Installer May 2022 - Feb 2024
Prosis Hawaii LLC
Honolulu, HI
Installed, terminated, labeled, and tested shielded and unshielded cable
Installed ducts and conduits, pulled cables, and terminated, tested, and repaired interior and outside copper, coaxial, and fiber optic cabling
Installed AV equipment relating to speakers, microphones, and monitors
oRan cables from ceiling and floor
oSplitting and crimping RJ45 wires
oCutting walls to install faceplates
oLabeling wires
Provided inventory management and organization of the IT equipment:
oCreated spreadsheets, labeled laptops, monitors, and mice
oLabeled mobile devices and ensured each employee signed off an Asset Control Form
Set up and install office phones to wall jacks and ensure the patch panel interfaces on the PoE switch and configure for Data and Voice
Created DD 1149 and Inventory forms for customers to sign, ensuring equipment was safely delivered and kept track of all equipment being delivered to the office
Lead Casheir Mar 2014 - Feb 2018
Teddy’s Bigger Burger
Honolulu, HI
Front of House:
oHandled cash orders, run food to tables, pre bussing and bussing tables, and ensuring orders were completed
Back of House:
oWorked on the line in the kitchen as a fryer or expeditor
oPerformed closing duties—sweeping and mopping
oPrepped vegetables and fry items from the freezer, ensuring orders get pushed out in a timely manner
EDUCATION & CERTIFICATIONS
Mckinley High School 2010
High School Diploma
CCNA
CCNP
Cisco Certified Entry Networking Technician (CCENT)
OSHA Outreach Training Course for General Industry
Identifying and Safeguarding Personally Identifiable Information (PII)
Level I Antiterrorism Awareness Training
Reference for Amanda Hughes
Network Installer at Prosis
Reference by: Neil Strecker ● General Manager
Position: General Manager
Duration: 1-3 years
Email: ****.********@*****.***
Mobile: 808-***-****
Work: 808-***-****
Job Duties & Technologies:
Amanda was a network installer, and her responsibilities involved basic networking, cabling, and deployments.
Workload: Exceeded Expectations
We had a mid-volume workload. Amanda exceeded expectations for me as her manager. I look for people who do things without me checking on them whenever they have responsibilities; she got it done confidently and delivered, and that's not a common trait, which is why I say exceeds.
Quality of Work: Excellent
Amanda did excellent work. She worked with other wireless and video teams, so she helped and worked across those teams, and I always heard good things.
Performance & Ability: Excellent
I had an open spot I’d hire her.
Initiative: Excellent
Reliable worker.
Cooperation/Communication: Excellent
She's great. Amanda can communicate with her peers and managers; like I said, she has no complaints about her work.
Attendance/Reliability: Excellent
No issues with attendance, tardiness, etc., and I consider very reliable.
Strengths:
Amanda's top strength is being able to figure things out. She can collaborate with the team and, if not readily able to do something, work with the team to get answers, and that's the best skill there is.
Reference for Amanda Hughes
Admin at Waysini
Reference by: Robert Aiassa ● Personal Private Contractor
Position: Personal Private Contractor
Mobile: 808-***-****
Job Duties & Technologies:
I’ve known Amanda and her family for over 6 years, and whenever I have an overload of projects, she is my go-to person when resolving those matters. I give her a list of administrative duties I need to complete and complete them promptly. She will communicate with potential customers, facilitate site evaluations, and schedule my appointments.
Project Description:
I provide demolition, remodeling, and construction.
Quality of Work: Excellent
Amanda secured 4 jobs I wouldn't have gotten if it wasn't for her.
Performance & Ability: Excellent
Amanda gives high-quality work and puts in the effort you want to see. I don't foresee any issues with Amanda being able to do the work I asked for or what she did with Prosis. She is very ambitious, and if she were hired, she would deliver.
Initiative: Excellent
She is ambitious and is moving forward by expanding her skills.
Cooperation/Communication: Excellent
She communicates with my potential customers and schedules site evaluations and project jobs.
Attendance/Reliability: Excellent
She is very reliable. I had an emergency procedure done a couple of weeks ago and asked her to take me and pick me up, and Amanda was willing to get up at 4:30 am and got me to my appointment by 6 am.
Non-Technical Skills:
Amanda is very resourceful and a great problem solver with strong attention to detail.
Strengths:
Amanda's top 3 strengths are reliability, communication, and listening skills.
Contact this candidate