Pharmacy Technician Customer Service

Avesta Novak ***************@*****.***

Eisenhower Court C: 908-***-****

Matawan, NJ 07747

Pharmacy Technician Experience

Parkway Pharmacy: 3502 U.S. 9, Howell, NJ 07731 866-***-**** Salary:$16.00/Hr

Title: Pharmacy Technician 40 Hrs/week. Supervisor: Anthony Sardone. June 20, 2018- Oct 31, 2018

Towne Pharmacy: 103 Ridgedale Ave, Ceder Knolls, NJ 07927 973-***-**** Salary:

$13.00/Hr

Title: Pharmacy Technician 35 Hrs/week. Supervisor: Supan Patel. March 2nd, 2018-June 19, 2018

Hunterdon Medical Center, 2100 Wescott Dr, Flemington, NJ 08822 908-***-**** Salary: $15.00/Hr

Title: Pharmacy Technician 40 Hrs/week. Supervisor: Nancy Scanlon September 10th, 2015-October 20th, 2016

CVS Pharmacy: 220 Triangle Rd, Hillsborough Township, NJ 08844 908-***-**** Salary:$13.00/Hr

Title: Pharmacy Technician 35 Hrs/week: Supervisor: Sarah Izzyagel August 1st, 2014-September 6th, 2015

Responsibilities/Experiences:

· Enter and maintain prescriptions using the complex computer system.

· Prepares all medications doses in accordance with department policies in addition to state, and federal regulations, under the direct supervision of a Licensed Pharmacist.

· Properly weighed and measured prescription medication for dispensing.

· Checking pharmaceutical stock to assess inventory level, placing orders, removing outdated drugs.

· Knowledge of the brand and generic drugs.

· Prepared medication through mixing, counting and weighing, as prescribed and verified.

· Contact insurance companies to clarify any uprising issues with their prescription plans.

· Answered patient questions and address customer service issues when they arise.

· Entered and maintained medication histories.

· Communicated daily with UPS making sure all medications are correctly shipped to patients home/hospital/nursing homes on time.

· Located correct diagnoses codes for the specific specialty medications.

· Exercised knowledge in specialty diseases, skin conditions, and chronic illnesses.

· Communicated directly with health care providers to obtain clarifications, refills, and sensitive information that would be needed to accurately and efficiently expedite a prescription in a timely manner.

· Maintain daily reports and Pharmaceutical email account requests from all departments regarding patient information or health care provider information changes.

· Trained in compounding prescribed medications under supervision.

Customer Service/ Healthcare

Starbucks: 1109 NJ-34, Aberdeen, NJ 07747 732-***-****

Title: Barista 16 Hrs/week: Supervisor: Laurie Creek, May 17th- Present

· Cashier.

· Customer service by providing beverages and food.

· Maintain machinery, stocking supplies, attend daily supervisor assignments and inventory/

Certified Home Health Aide: 8 Warrenton Way, Hillsborough, NJ 08844 908-***-****

Title: Home Health Aide 30 Hrs/week: Supervisor: Susan Bolecek January 8th, 2017- November 1st 2017.

· Train patient on independent living skills.

· Documentation of vital statistic and behaviors daily.

· Attended doctor’s appointments and drove patient to appointments.

· Ensure efficacy of treatment through monitoring of treatment regiments.

· Assists patient with multiple chronic diagnoses.

Char Steakhouse: 777 US-202, Raritan, NJ 08869 908-***-**** Salary: $12.00/hr

Title: Hostess 25 Hrs/week: Supervisor: Michael Capizio September 13th 2011- July 20th 2014

· Answering customer service via telemetry

· Managing reservations requests utilizing online reservations

· Organize servers stations

Education/Certifications

Jersey Shore Safety Consults: 1070 NJ-34, Matawan, NJ 07747

· Basic 9-1-1 Tele-communicator Course completed on October 14- 18, 2019.

· NJ Emergency Medical Dispatcher Course completed on October 21- 24, 2019.

· BLS CPR and AED for Health Care Providers completed on October 24, 2019.

E & S Home Care Solutions: 2325 Plainfield Ave, South Plainfield, NJ 07080

· Graduated Certified Home Health Aide Course. May- July, 2017. Certification good thru: July, 2019

Raritan Valley Community College: 118 Lamington Rd, Branchburg, NJ 08876

· Pharmacy Technician (PTCB) six month certification course. September 2014- March 2015. Certification good thru: August, 2020

· Phlebotomy Technician September-October 2017

Bridgewater Raritan High School: 600 Garretson Rd, Bridgewater, NJ 08807

· Graduated with High School Diploma. September 2007- June 2011.

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