Machine Operator Customer Service

La’Ron Underwood

Saint Paul, MN 612-***-**** **************@*****.***

OBJECTIVE

OSHA safety trained Machine Operator with over 10 years of experiences within the warehouse and construction-related industry. Seeking to utilize my skills in machine operation, carpentry, demolition, customer service, and obtain opportunities in advancement within the company. Excited to work with a team that values flexibility, patience, active listening, and providing quality service. SKILLS

● Concrete and Cement ● Adaptability

● Attention to Detail ● Dependable

● Building Insulation Installment ● Problem Solver

● Foundation Work and Small Tools ● Team Oriented

● Floor and Wall Framing ● Active Listening

● Knowledge of Building Materials ● Customer Service

● Drywall Taping and Mudding Trim ● Painting and Blueprint Reading

● Siding and Soffit Installation ● Order Picking and Inventory

● Deck and Stair Installation ● Leadership

● Critical Thinker ● Flexible

● Forklift, Cherry Picker and Pallet Jack Operator ● OSHA safety 10 & 30

● Carpentry ● Computer Literacy

● Inspecting, Packing, Shipping and Receiving

● Machine Operator (Punch Press, Press, Extrusion, CNC, Injection Mold) WORK EXPERIENCE

February 2025 – March 2025

Spot Welder & CNC Machine Operator, Moveero, Esterbilli, IA

● Maintained a daily maintenance checklist to ensure proper safety standards according to OSHA

● Demonstrated attention to detail during the process of fabricating small components, welding them together for assembly at the building onsite location.

● Ensured steel components were painted

● Welder/fabricator 3-piece rim from a 16 inch to 72 inch or more for commercial vehicles

● Inspected all welds on steel frames for any visible gaps on products June 2024 – January 2025

Laundry Machine Operator, C.I.P, Willow River, MN

● Operated washers, extractors, conditioners, flatwork ironers, and pressers.

● Maintained a cleaned and organized environment by properly separating out chemicals and machine inventory control

● Empty wastebaskets and transport other trash and waste to disposal areas

● Reported damaged materials and sanitized spaces to abide by OSHA regulations

● Replenish supplies, linens and bathroom items as needed March 2023 – June 2023

Customer Service Representative, Subway, Saint Paul, MN

● Handled negative impacts with customer experiences and strive to provide a workable solution

● Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

● Maintained high quality of customer service while working a fast-paced operation

● Stored food in designated containers and storage areas to prevent spoilage or cross- contamination

February 2022 – December 2022

Machine Operator, Norflex, Hudson, WI

● Changed the cores of plastic spool and string up into the machine according to client’s specifics

● Operated a CNC Machine to produce high precision 5th wheel components

● Ensured all CNC machines were properly lubricated before each process initiation

● Set-up of CNC tooling to ensure upmost quality of product. June 2021 – January 2022

Machine Operator, Saint Paul Beverage Solutions, Little Canada, MN

● Packaging, wrapping, and loading for shipment of dairy products

● Ensured the conveyor belt was keeping correct counts of packaged items

● Reported damages or other inventory differences on articles or equipment

● Inspected equipment before use to ensure that there are no defects or needed repairs

● Maintained and enforced a safe and clean working environment at all times EDUCATION

September 2008

Brown College, Mendota Heights, MN

Associate of Arts in Criminal Justice

• Some College

June 2000

Moraine Park Technical College, Fox Lake, WI

Associate of Applied Science in Small Business Management

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