E-Commerce Technology Officer
Resume:
Sean Welch
**********@**********.*** • LinkedIn • Huntington Beach, CA 92646 • 714-***-****
Summary
Experienced Chief Technology Officer with a proven ability to drive innovation and lead strategic technology initiatives. Skilled at aligning technology with business goals, with measurable results and enhanced performance. Over 20 years in technology planning, legacy system modernization, and cross-functional team leadership. Strong communicator able to translate complex technical concepts for diverse audiences.
Skill and Areas of Emphasis
Visionary Leadership
Technology & Innovation Strategy
Cybersecurity Incident Response
Enterprise Architecture
Omnichannel & Platform Integration
Project & Program Management
Research & Information Gathering
Security Policy Management
Data Analytics, Dev Ops Practices
Secure Network Design and Implementation
PCI - DSS compliance Security Audits
Cross-Functional Collaboration
Stakeholder Communications
Regulatory Compliance
Advisement & Consultancy
Career Experience
Experience:
Chief Technology Officer
XR, LLC, Huntington Beach, CA
https://www.xrllc.com 2010-2025
Played a pivotal role in scaling a small business to a $25 million annual e-commerce operation through strategic technological advancements and process improvements. Using Problem-solving decision-making strategic thinking mindset team mentoring task prioritization.
●Marketplace Channel Integration: Managed Rithium/Channel Advisor as an API fulfillment base with channels like Amazon, Walmart, Wish, and Until Gone, adding 20% in monthly sales.
●Technical Vision and Strategy: Established the company's technical vision, leading the development of architectures, platforms, and data configurations aligned with overarching business objectives.
●Enterprise infrastructure Modernization: Lead migrations to advanced solutions: VMWare VSAN for enhanced performance and scalability, MS365 for increased security for over 120 users, and Sage 500 for comprehensive ERP integration.
●PCI-DSS Compliance and Automation: Developed new PCI-compliant processes and systems prioritizing automation to streamline operations and minimize waste. Pen tests passed 100% of the time under new guidelines using compliance frameworks.
●E-commerce Platform Integration: Integrated and Managed e-commerce sites on platforms such as Shopify, Magento, Miva Merchant, and EDI partner fulfillment SPS Commerce. The migration to Shopify increased our sales by 10% in the first year, adding more stability to order workflow problems and reducing costs by 500k in annual savings.
●Team Leadership: Mentored, developed, and managed a team of IT professionals, fostering a culture of innovation, collaboration, and excellence in execution.
●Business Continuity and Security and Disaster recovery planning: Developed and implemented business continuity plans to safeguard data during natural disasters or prolonged outages; managed and enforced physical and network security policies.
●Monitoring and Performance Optimization: Monitored service performance, up time, and security using tools like New Relic, providing data-driven recommendations that align with business goals to enhance customer experience.
●Network and Asset Standards Development: Established baseline standards for networking, server, and desktop equipment, overseeing the deployment of new assets to ensure alignment and efficiency across the organization.
●Vulnerability and Compliance Management: Implemented vulnerability scanning, remediation, and annual penetration testing processes to ensure compliance and safeguard against risks.
●Web Technologies: CDNs like Cloudflare, Akamai and Fastly. Implemented Akamai, Cloudflare, Fastly on various e commerce platforms. This increased our performance and up-time by around 60%
IT Director
XR, LLC 2006-2010
Oversaw the IT department and managed infrastructure, security, and development teams. Developed technology and strategies and ensured effective deployment of solutions across the organization.
●Strategic Leadership: Developed and executed the IT strategy aligned with XR, LLC’s business goals.
●Team Management: Led, mentored, and developed a high-performing IT team, fostering a culture of collaboration and continuous improvement.
●IT infrastructure management: oversaw the management of IT infrastructure, including cloud services, networking, hardware, and software systems.
●Project Management: Supervised the planning, execution, and delivery of IT projects, ensuring they were completed on time and within budget.
●Cybersecurity: Developed and implemented comprehensive cybersecurity strategies to safeguard company data and infrastructure.
●Vendor Management: Evaluate, negotiate, and manage relationships with technology vendors and service providers.
●Stakeholder Communication: Collaborated with senior management and other stakeholders to communicate IT strategy, initiatives, status, and challenges.
●User Support: Ensured the IT team provided efficient technical support and training to all employees.
●ERP Migration: Migrated our old Quickbooks data StoneEdge Order Manager in 2007, then migrated to Sage500 ERP in 2012.
Additional Positions with XR, LLC
Website & Local Network Manager: Oversaw website development, design, maintenance, and optimization. Managed local network infrastructure, implemented security protocols, troubleshoot network issues, and enhanced user experience through effective web analytics.
Network Administrator: Configured, maintained, and conducted troubleshooting on various networking equipment and software to ensure seamless connectivity and security. Implemented network policies, monitored performance, and resolved issues to minimize downtime. Collaborated with cross-functional teams to support organizational goals and improve system efficiency.
Additional Professional Experience
Senior Network Engineer Synestra, Ltd., Stafford, VA
Senior Sales Engineer CAIS Internet/Ardent Communications, Washington, D.C.
Network Administrator Unitel/CyberRep, Frostburg, MD
Infantry, 10th Mountain Division Ft. Drum, NY
Social: https://www.linkedin.com/in/seancw2024/
Technology Proficiencies
PCI--DSS Compliance and Cybersecurity Monitoring Tools: Tenable, Rapid7, CyberCNS, Advanced SIEM, Logging Platforms
Virtualization Tools & Cloud Services: VMWare VSAN, Microsoft Hyper-V, Microsoft 365 (MS365)
Operating Systems & Development: Network & Desktop Operating Systems
Network & Server Management: DMARC, Advanced DNS, Windows Server. Windows Web Services
E-commerce & Channel Management: Shopify, Magento, Miva, Rithum Channel Advisor
Enterprise Resource Planning & WMS: Sage 500, Mobe3, DCWarehouse, ScanCo
Web Analytics: New Relic, Site24x7
Web Technologies: CDNs like Cloudfront, Akami and Fastly.
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