Customer Service Us Highway

NISHA KOGATA

CONTACT INFO

Email: *************@*****.***

Phone: +1-973-***-****

Address: **** ** ******* *** ****, NJ, 07054

About

I am a highly enthusiastic and hardworking

professional with 1 year of experience in telecom collections and 4 years of teaching experience. Skilled in communication, conflict resolution, and problem-solving, with a strong ability to handle customer inquiries and resolve issues efficiently.

Experience

Customer Service Executive

One Point One / Gurgaon, India

2016-2017

Managed customer accounts by contacting clients with overdue payments, negotiating repayment terms, and ensuring payment compliance.

Handled customer inquiries and complaints related to billing issues, providing effective resolutions while maintaining company policies.

Met and exceeded collection goals through consistent follow-up and adherence to ethical standards.

Hindi & Sanskrit Teacher

Euro International School / Gurgaon, India

01/2024-08/2024

Taught Hindi and Sanskrit to students in grades 6 to 8.

Evaluated students' performances by grading homework assignments and making notes of students' participation in discussions.

Developed personal teaching materials from scratch.

Education

Bachelor Of Education in Sanskrit & Social Science

MDU University

2020 – 2022

Master of Arts in Sanskrit Literature

M.L.S University, Udaipur

2008-2010

Skills

Excellent communication skills

Attention to detail

Ability to collaborate effectively

Strong organizational and time management

skills

Contact this candidate