Operation Supervisor

Muhammad Abdul Mughni

West Palm Beach, FL Mobile: 561-***-**** **.********@*****.***

EXECUTIVE SUMMARY

Dynamic logistics professional with over 30 years of experience in freight forwarding, shipping, and supply chain management, specializing in air and sea transportation. Proven leader with expertise in team management, export documentation, customs clearance, freight negotiation, and client relations. Multilingual with strong analytical and communication skills, seeking to leverage extensive industry knowledge in a challenging logistics role. Lawful legal resident of the USA (Green card holder). EDUCATION

Karachi University, Karachi, Pakistan

Bachelor of Science in Business Administration

Certifications: DGR CAT 6, Basic Cargo & Tariffs

SOFT SKILLS

1. Effective Communication

2. Team Leadership

3. Problem Solving

4. Customer Service Orientation

5. Analytical Thinking

6. Negotiation Skills

7. Adaptability

HARD SKILLS

1. Export Documentation

2. Customs Clearance

3. Dangerous Goods Regulations (DGR) Compliance

4. Cargo Handling and Manifestation

5. Freight Rate Negotiation

6. Statistical Reporting and Analysis

7. Microsoft Office Suite (Excel, Word, PowerPoint) 8. Fluent in English, Arabic & Urdu

PROFESSIONAL EXPERIENCE

PSL Arabia Shipping and Logistics – Jeddah, Saudi Arabia 08/2022 – Present Operations Supervisor

Lead a team of 6 staff members, ensuring efficient logistics operations and effective task delegation.

Communicate with overseas agents within the network to coordinate logistics and resolve issues effectively.

Negotiate competitive freight rates and maintain relationships with airlines and shipping lines for optimal service delivery.

Follow up with stevedores and port authorities to facilitate smooth import and export operations.

Manage the handling of Dangerous Goods Regulations (DGR) cargo and special commodities to ensure compliance and safety.

Namma Cargo Services Co. Ltd (Exclusive Agent of DHL Global) - Riyadh, Saudi Arabia 06/2008 – 07/2022 Exports Supervisor

Led a team of 24 staff, managing export operations and ensuring efficient workflow in compliance with international shipping standards.

Coordinated with DHL Global Forwarding for large-scale moves and monitored local traffic across K.S.A.

Supervised export documentation and customs clearance processes while promoting local sales to exporters and importers.

AGI Logistics Pak Pvt Ltd - Karachi, Pakistan 10/2003 – 05/2008 Operations Manager

Led a team of 9 staff, overseeing local sales and operations while managing export and import documentation.

Conducted international marketing in collaboration with overseas partners and negotiated competitive rates with carriers.

Initiated proactive follow-up processes to prevent potential losses and ensured timely payment follow-ups with partners. Schenker International - Sialkot, Pakistan 01/1996 – 09/2003 Branch Manager

Managed a team of 10, focusing on international and local sales for over 60 customers in the territory.

Handled marketing reporting, sales lead follow-ups, and rate negotiations with carriers.

Oversaw international tenders, maintained competitive freight rates, and prepared periodic performance reports and presentations.

Saudi Arabian Airlines - Jeddah, Saudi Arabia 10/1991 – 10/1995 Cargo Agent

Managed scan operations (Fast-4) and SITA operations, ensuring accurate cargo manifestation and tracking.

Handled transit cargo and tracked missing cargo using worldwide tracer systems.

Processed import documentation with customs authorities at Jeddah Airport and managed cargo flight operations. Scantha Cargo Services (GSA Thai Airways) - Karachi, Pakistan 07/1983 – 08/1991 Cargo Officer

Prepared sales reports and managed cargo manifestation and booking using the CRT system.

Compiled monthly statistics reports for revenue and non-revenue cargo.

Prepared airway bills and constructed rates and quotations for customers.

Addressed customer inquiries via phone and in-person, providing excellent customer service.

Assisted with airport handling and overall customer service operations. LEADERSHIP AND WORKSHOP EXPERIENCE

Saudi Arabian Airlines (Jeddah) for outstanding duty performance on multiple occasions

Biman Bangladesh Airline during Hajj Pilgrimage Operation (2004-2005)

Air Algerie during Hajj Pilgrimage Operation (2004-2005)

Turkish Airline during Hajj Pilgrimage Operation (2005-2006)

UNASCO during Hajj Pilgrimage Operation (2005-2006) REFERENCES

Available upon request.

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