Product Manager Software Engineer
Resume:
*******.*******@*****.***
San Jose, California
https://www.linkedin.com/in/ranj
ani31/
RANJANI RAMAMURTHY
EDUCATION
Master’s degree - CGPA – 3.8/4.0
Master’s in Information Systems
Santa Clara University
2019 – 2020
Bachelor’s degree - CGPA – 8.5/10
Computer Science and Engineering
Pondicherry University
2010 – 2014
PROFESSIONAL PROFILE
Result-driven Product Manager with a
proven track record of delivering end-to-
end innovative and customer- centric
solutions across Zero Trust Architecture,
Data Protection and UEBA.
o Implemented Agile Scrum in developing Multi-dimensional Analytics and Reporting Solution (MARS), a self-service BI agile application enabling business users to create, publish and collaborate on analytics and operational reports.
o Led a team in creating personalized dashboards using Tableau that helped to highlight the KPI’s that aid the customers to make critical decisions.
o Automated the manual process of data gathering and cleansing from various data sources using VBA reducing everyday manual labor for the team.
o Developed and tested online shopping and inventory management applications of client Asia Manufacturing using Java Spring-Hibernate framework. o Incorporated client’s request to redesign the UI using Angular JS and Twitter bootstrap that improved the user experience resulting in a 20% increase in user engagement. SKILLS
Technical - Cyber security, Endpoint
Security, Data Loss Prevention, CASB,
SASE, ZTNA, AI/ML Security, UEBA.
Soft skills - Strategic planning, Problem
solving, Cross-functional collaboration,
Communication, Time management
Product - User journey mapping, product
design, roadmapping, wireframing,
competitive research, customer feedback
analysis, market research, product demo
skills, product marketing, user
experience(UX), data analysis, blogging.
Tools - Jira, Figma, Sketch, Tableau, Asana,
Salesforce, Confluence.
CERTIFICATION
Generative AI for Product Managers
Specialization by IBM – Generative
AI applications and models, Prompt
engineering and building AI-powered
products
Design and Creativity for Product
Managers by Institute of Product
Leadership - Principles of User
Experience and UI design, 5S model,
Empathy Mapping, Digital
wireframing techniques and tools.
Software Engineer Nov 2014 - Feb 2017
Larsen & Toubro Infotech / Mumbai, India
Senior Software Engineer Mar 2017 - Jan 2018
Equiniti India / Chennai, India
o Designed, developed and delivered a web-based application for client NXP semiconductors to analyze their customer purchase trends and generate insightful reports from complex sales datasets using Java and Spring framework, React.js, Node.js. o Headed a team to design, develop and maintain UC4 scheduler jobs that run critical business processes which improved the execution efficiency by 30%.
o Worked closely with UX/UI designers to create responsive and visually appealing user interfaces that improved the product quality and user experience. o Conducted code reviews, unit testing, and debugging to ensure high-quality and bug-free software releases.
o Researched, gathered and developed requirements for monitoring employee’s unusual activity using User and Entity Behavior Analytics (UEBA). o Designed dashboards for UEBA to report unusual activity of employees. o Developed integration strategy between Zscaler and Microsoft’s IRM solution to secure sensitive data via inline DLP and out-of-band CASB.
o Proposed new Adaptive Access Control features concentrating on Device Based Access Control and cloud browser isolation.
o Collaborated with the Engineering team to implement both the features and devised the GTM strategy for launching the feature into the Market.
o Developed deep understanding and interest for CASB and its functionalities, anticipated the needs of the product and gained appreciation for defining accurate and achievable roadmap. Product Management Intern Jun 2020 - Dec 2020
Zscaler / San Jose
WORK EXPERIENCE
Zero Trust & Device Security Innovation
o Drove the launch of Device Posture for Zscaler Internet Access (ZIA), documenting PRDs, and partnering with engineering to deliver a critical capability that enabled customers to strengthen access controls, reduce attack surface, and accelerate Zero Trust adoption across 10M+ endpoints. o Led the development of ML-based IoT security to discover and classify devices on customer networks, overcoming key security blind spots through dynamic device discovery dashboards. o Evangelized ‘Zero Trust for Devices’ to customers, accelerating product stickiness through strategic features and integrations with CrowdStrike, Cisco ISE, and Aruba ClearPass. Platform Initiatives & Unified Experience
o Defined user journeys, MVP scope, and requirements for Zscaler Experience Center—a unified platform integrating Internet Access, Private Access, Digital Experience, and DLP. o Headed Analytics for Zscaler Experience Center for web and desktop by building a federated data source, breaking down product silos and delivering actionable, cross-platform insights. Customer Success & Product Excellence
o Collaborated with Sales to shape product messaging, deliver compelling demos, and present roadmaps—directly contributing to major customer wins, including Uber and Visa. o Led the implementation of Role-Based Access Control (RBAC) across products, enhancing administrative granularity and contributing to a 2-point increase in NPS score. o Proactively managed customer feedback to drive continuous product improvement and elevate user satisfaction through iterative enhancements. Product Manager Feb 2021 - Apr 2024
Zscaler / San Jose
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