Call Center
Resume:
Rashaad
Rice
Email ***********@*****.***
Address Southside Jax
Phone 904-***-****
OBJECTIVE
A highly organized and hard-working individual seeking a responsible position to gain practical experience and make use of my interpersonal skills to reach goals of a company that is strongly based on customer satisfaction as well customer experience.
EXPERIENCE
Jacksonville, FL
Feb 2023 - Jul 2023
Call Center Representative
Concentrix
Jacksonville, FL
Apr 2022 - Jan 2023
Lot Porter
Arlington Toyota
Jacksonville, Fl
Jan 2022 - Apr 2022
Pest Control
River City Pest Control
Jacksonville, FL
Jul 2020 - Mar 2022
Barber
G-Cutts
EDUCATION
2019 - 2020
Barbering
East Mississippi Community College
2014 - 2018
High School Diploma
West Lowndes High School
SKILLS LANGUAGES
English
Advanced
• Handle customer inquiries and complaints
Swiftly solve issues that require the attention of a supervisor
•
Managed inquires about services, prices, billing,
etc
•
Provided information on additional services and
products if applicable
•
Always gave precise and useful information or
escalated with a supervisor when not possible
•
Reported significant maintenance issues
discovered on components that could affect the
smooth operation of the vehicle.
•
Operated the car adhering to safety rules and
regulations. Protected clients against risk of
injury, property damage, or loss of life.
•
Followed all state regulations and ensured safety
while operating the vehicle.
•
• Parked cars in designated area on car lot.
Organized car lot into car types such as suv,
sedan, coupe, and trucks
•
• Consistently met my short and long-term targets. Treated damaged lawn with a mixture that was
used for specific grass types.
•
Created unique hairstyles, even trimming
designs into the hair at the customer's request.
•
Provided facial massages and shaving services
upon request.
•
Trimmed, shampooed, and styled hair and facial
hair.
•
Became the shop's most-requested barber for a
smooth and comfortable haircut.
•
Conversed with clients in a pleasant manner,
suggesting hairstyles and soothing children
experiencing their first haircuts.
•
Operated a POS system to receive payments in
cash and by credit and debit card.
•
Created a disinfecting regimen that later became
a company standard.
•
Mayhew, MS Columbus, MS
• Teamwork
• Problem-Solving
• Customer service
• Leadership
• Public speaking
• Handling conflict
• Phone manners
• Negotiation and de-escalation in tense situations
Contact this candidate