On-Site Technical Support

ARTHUR DAWSON JR.

PROFESSIONAL SUMMARY

Strong problem-solving, excellent communication abilities, attention to detail, technical proficiency with telecommunications equipment, the ability to troubleshoot complex issues, knowledge of safety practices, and good time management skills.

OBJECTIVE

Obtain a Telecommunications Technician opportunity with sound judgement and demonstrate self-motivation and the ability to work independently in a professional demeanor.

EXPERIENCE

Spencer Technologies Medway, MA

DATA COMMUNICATIONS TECHNICIAN 02/2022 - 11/2024

Installing, maintaining and repairing data network infrastructure, including cabling, hardware, and software, ensuring smooth data transmission and connectivity within an organization, which may involve tasks like: Installing new network equipment like routers, switches, access points, and cabling systems; configuring network settings and protocols on devices. Ohmcomm, Inc Philadelphia, PA

INSTALLATION TECHNICIAN 12/2021 - 01/2022

Properly installing equipment on-site, following specified procedures, testing the setup to ensure functionality, troubleshooting any issues, and completing all necessary documentation, often including customer interaction to explain system usage and address concerns.

KrWolfe Lakeside, CA

SYSTEM INTEGRATION TECHNICIAN 12/2016 - 09/2019

Installing, configuring, testing, and maintaining the connections between different computer systems, ensuring they function seamlessly together by integrating hardware, software and network components within the infrastructure; tasks like physical installation, software configuration, data mapping, troubleshooting integration issues, and providing ongoing support for the integrated systems.

( CTDI) Communication Test Design West Chester, PA FIELD SPECIALIST 05/2010 - 09/2015

Build install set up multi-test systems

Traveling to customer locations to provide on-site technical support, troubleshooting issues with products or services, conducting inspections, training clients on proper usage, and generally acting as a company representative to representative to address customer concerns, all while maintaining a deep understanding of the specific technical aspects related to their concern.

CONTACT

*******@*****.***

267-***-****(mobile)

Philadelphia, PA

EDUCATION

High school graduate or

equivalency certificate (GED)

Germantown High

09/1986 - 06/1991

SKILLS

• Access Points

• Cabling

• Cat 5

• Cat 6

• CCTV

• Firewall

• LAN

• Routers

• Site Survey

• Software Testing

• Switches

• Troubleshooting

• Technical Support

ARTHUR DAWSON JR.

REFERENCES

Name: Wayne E. Scott Sr

Job Title: Supervisor

Years Known: 16

Day Phone: 215-***-****

Email: **********@***.***

Contact this candidate