Customer Service Technical Support

NICOLE PYLE **** US ** WEST APT *, WHITESBORO, ***73 903-***-**** **********.*@*****.***

Objective. Seeking a challenging, rewarding, opportunity in a professional environment. Education Collinsville High School 2013-2017 Collinsville, Texas Grayson County College 2017-2021 Denison, Texas Grayson Workforce 2018-2018 Denison, Texas

High School Achievements Family, Career, and Community Leaders of America Science Club Member FFA Member 4-H Member Peer Assistant & Leadership Skills Honors Math, English, Science College Achievements Composition 1 College Algebra General Physiology Humanities Medical Terminology Anatomy and Physiology 1 Work Experience (Law Offices of MBA) – Debt Collector 3/25/2022-Current Collector/Customer Service training, helped customers review, notate accounts, make payments, login into website, research for payments, go over insurance, closed accounts/current accounts, take inbound, made outbound calls, listening, understanding, holding accountability of the client, trained new employees. Alorica Credit One Bank – Technical Support Agent 5/8/2020-10/28/2021 customer service training, review accounts, technical support, closed accounts, accessed accounts from online prospective, take inbound, made outbound calls, listening, understanding, and guiding the client, trained new employees. Wise County Committee on Aging – Office Assistant 5/6/2019-11/27/2019 Operate word, organize documents, take inbound, made outbound calls, do client assessments, transport goods, helped trained new employees. . Wise Health Systems- Patient Care Technician 10/2018-02/2019 Operate excel, patient charting, assisted patients, clean rooms, check vitals, answered calls. Texoma Medical Center- Telemetry Technician 8/2018-10/2018 Operate excel, patient charting, clean monitors, document, answered calls. Hometown Pharmacy – Clerk 9/2015-6/2017 Operate cash register, customer service, clean store, stock items, file prescriptions, maintain medications, check orders, answer calls, helped training new employees.

References available upon request.