Store Manager Sales Associate
Resume:
Antoine Harris
Maryland Heights, MO
*********@*****.***
To continue my career with an organization that will utilize my management, customer service, sales and business skills to benefit mutual growth and success. Work Experience
Retention Specialist
Carshield - O'Fallon, MO
August 2021 to Present
My position requires me to take cancellation calls from customers that are not happy with service. My duty is to attempt to resolve any concerns, speak of value and to save the customer from cancelling their policy.
Store Manager
T-Mobile Corp
May 2018 to July 2021
As Store Manager, my duties were to operate a goal driven environment by setting expectations, coaching the sales associate, manage the P&L of the store and ultimate crushing every goal that were set for the month's quota.
Solution Specialist
VERIZON
December 2016 to May 2018
As a Solution Specialist, my duties were to drive sales for the business as well as assist customers with any technical or billing needs. This was a quota driven environment Assistant Manager
SPRINT (Wireless Lifestyle)
June 2015 to November 2016
As Assistant Store Manager, my duties were to operate a goal driven environment by setting expectations, coaching the sales associate, manage the P&L of the store and ultimate crushing every goal that were set for the month's quota.
Store Manager
T-MOBILE (Wireless Vision)
August 2013 to May 2015
As Store Manager, my duties were to operate a goal driven environment by setting expectations, coaching the sales associate, manage the P&L of the store and ultimate crushing every goal that were set for the month's quota.
Sales Manager
U.S CELLULAR
December 2009 to July 2013
As a Sales Manager, I was in control of the sales team and production on the sales floor. Skills
• MANAGEMENT
• I have many years in management in retail environments. I was responsible for coaching a sales team to success by being goal driven, setting action plans and being a good example on the sales floor. SALES
• For many years I have been in sales, mainly within the retail field. Sales has taught me how to dig deep into a customer's conversation to understand their wants and needs. When I discover that, it is very easy for me to recommend product and close sale LEADERSHIP
• As a leader, you have to understand that great individual performance does not make you a leader. Even with my individual success, I was able to help team members grow on a professional level and to exceed their company/personal goes by leading examples.
Contact this candidate