Support Analyst Business Intelligence

Ronald L. Cavalier, Jr.

Ankeny, IA ***** 813-***-**** *********@*****.***

Senior Decision Support Analyst

Decision Support Analyst with more than a decade and a half of experience in the healthcare industry, analyzing complex data sets to identify trends and furnish insights that support decision-making. Proven track record of developing and implementing data-driven strategies, driving measurable impact, and helping organizations achieve strategic goals. Garners process improvements and cost savings and possess a deep understanding of financial models, statistical analysis, and forecasting techniques. Adeptly communicates complex findings to non-technical stakeholders.

Areas of Expertise

Team Leadership Strategic Planning and Analysis Data Analytics Business Intelligence Data validation

Analytical Project Management Management reporting Compliance Assurance Consultative support

Axiom EPSi CHI AS/400

Professional Experience

Mercy Medical Center, Des Moines, IA 2008 – present

Senior Decision Support Analyst, 2010 - present

Measure and benchmark business operations in accordance with best practices in the healthcare service industry and internal business objectives. Identify variations, highlight cost drivers, and drive efforts to achieve medical center’s goals. Maintain initial data, resolve data integrity issues, and oversee addition of new data to analytics and reporting systems.

Delivered robust technical support to market analysts in creating flex budgets in EPSi.

Led PE Axiom and EPSi GL/PR loads/audits and oversaw user access/reporting.

Managed budgeting activities and empowered market analysts to create budget structure and achieve targets by providing extensive training in EPSi and Axiom and supporting legacy systems.

Planned and methodically implemented EPSi and Axiom for Physician Enterprise DSS tools.

Maintain user access rights and troubleshoot issues by monitoring Axiom Admin inbox.

Decision Support Analyst III, 2008 - 2010

Organized and oversaw in-person and web-based training sessions to build annual budget structure for national department.

Led training sessions, imparting skills, expertise, and knowledge to local market hospital analysts on AS400.

Trained and guided market analysts on effectively creating flex budgets and actual/flex budget reporting.

Conducted comparative analysis and audit of GL and PR files against source for accuracy.

Decision Support Analyst II, 2008 – 2010

Furnished analytic and consultative support to broad-based internal customer areas and fostered collaborative relationships. Enforced strategies to reduce cost and improve quality of service while ensuring excellence in customer service and department goal attainment.

Planned and methodically led implementation of AS400 DSS budgeting system. Arranged training sessions and educated analysts on effectively utilizing various system reporting and analysis tools.

Supported hospital analysts in creating budget structure and flex budget. Ensured accuracy of PLA data through auditing, loaded CDMs for flex budget calculation, and oversaw annual rollover in Axiom for the following budget year.

Additional Experience

Mercy Medical Center Decision Support Analyst I

Education

Master of Business Administration (MBA), Finance (GPA: 3.7). Minor: Economics

Bachelor of Science (B.S.), Management & Economics

University of South Florida

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