Lead
Resume:
Evgeniya Beliard
San Antonio, TX *****
***********@*****.***
Proactive Leader. Excels at guiding a team to achieve production goals. Energetic customer service representative .
Promoter of great communication and listening skills within a group of individuals . Experienced in cash management and POS systems. Effective at multi-tasking and maintaining a postive attitude under pressure. Efficiently builds loyalty and long-term relationship with team members while consistently achieving individual goals. Authorized to work in the US for any employer
Work Experience
Order Filler- Line Lead
Hollingsworth Logistics-San Antonio, TX
September 2024 to Present
• Efficiently picked and packed customer orders according to established guidelines
• Collaborated with team members to ensure timely completion of daily order fulfillment targets
• Utilized handheld scanners and computer systems to track inventory levels and locate specific itemsfor order fulfillment
• Performed quality checks on products before packaging, ensuring that only defect-free items wereshipped to customers
• Collaborated with cross-functional teams (e.g., shipping, receiving) to coordinate smooth workflowbetween departments
• Trained new employees on order filling procedures, safety protocols, and company policies
• Contributed ideas for process improvements that enhanced productivity and reduced errors in orderfulfillment operations
• Maintained a clean work area at all times, adhering to sanitation standards set by the company
• Maintained a 99% accuracy rate in order fulfillment by carefully double-checking all picked items beforepackaging
• Trained colleagues on proper handling techniques for fragile or delicate items during packing process
Team Lead
IFCO Systems US, LLC-San Antonio, TX
April 2023 to October 2024
• Successfully managed multiple assembly lines simultaneously, ensuring timely delivery within budgetconstraints
• Resolved conflicts within the team by facilitating open dialogue and promoting a positive workenvironment
• Served as a liaison between upper management and the team, effectively communicating goals,objectives, and expectations
• Identified skill gaps within the team and coordinated training sessions to enhance overall capabilities
• Ensured compliance with company policies, procedures, safety regulations at all times
• Demonstrated strong problem-solving abilities when faced with unexpected challenges or obstacles
• Increased employee engagement through regular check-ins, recognition programs.
• Set and operated equipment to complete daily production plans.
• Make adjustments required on lines to run a shift smooth and i an efficient manner with minimal downtime.
Department Lead
Surlean Foods-San Antonio, TX
December 2022 to April 2023
• Oversaw day to day operations.
• Set and operated equipment to complete daily production plans.
• Make adjustments required on lines to run a shift smooth and i an efficient manner with minimal downtime.
• Worked with QA department to assure superior product quality and eliminate rework.
• Ensured compliance with regulatory rules and standards.
• Communicated objectives and relevant information to team members.
• Led and coached new employees to perform tasks according to company standards.
• Delegated duties and set clear team goals to complete production plan.
• Maintained a High level of performance and looked for new ways to improve.
• Enforced safety rules to protect employees and company property.
• Attended meetings as and when required.
Production Department Lead
Bakkavor-San Antonio, TX
May 2019 to November 2022
• Managed a team while exercising caution and judgment in a fast-paced environment adapting to changewith a great sense of urgency.
• Built and strengthened positive relationships with team members, management and department leadsthroughout the plant.
• Performed Quality Control checks to comply with USDA/FDA standards and deliver a safe food supply.
• Enforced safety ruled and other policies to protect employees and minimize company liability.
• Setting and Operating equipment needed to perform tasks.
• Conquered challenges of working with a diverse population to attain exceptional employeeachievement.
• Prepared and Delivered end of shift report indicating product prepped and cooked. Assembly Line Worker
Toyota-San Antonio, TX
March 2018 to May 2019
• Performed tasks with excellent hand-eye coordination.
• Promoted good communication between line workers and machine operators as well as supervisors/leads.
• Operated a manufacturing line of parts and components for Toyota suppliers.
• Conducted line checks to ensure quality of parts manufactured.
• Maintained a clean working area.
• Reported conditions of equipment used throughout the shift. Research Development Assistant
GoodHeart Brand Specialty Foods-San Antonio, TX
April 2017 to March 2018
• Fulfilled and delivered costumer sample orders ensuring excellent product quality.
• Conducted quality checks on sample orders.
• Followed SOP's to comply with company and customer standards.
• Delivered great customer service.
• Tracked shipments and promptly addressed delivery discrepancies and delays.
• Collected and helped analyze data gathered from tests.
• Collaborated and communicated with other departments such as management, and productionregarding product implementation.
Production Lead
Fresh from Texas-San Antonio, TX
February 2016 to April 2017
• Managed production assembly lines.
• Followed and ensured completion of daily production goals.
• Monitored quality control of product following company standards.
• Maintained safety procedures.
• Trained and directed employees.
• Ensured line runs were smooth and efficient in a daily basis.
• Prepared line production report.
Sales Associate
Dillards, Inc-San Antonio, TX
October 2013 to May 2014
• Operated Cash register
• Engaged with customers and delivered outstanding customer service.
• Recovery and stocking of merchandise
• Help customers find specific products or recommend new products.
• Ensuring customers satisfaction.
• Performed other duties as needed assigned by shift lead or store manager to maximize profits.
• Explaining customers the best products or best sellers for their needs.
• Going the "extra mile" to drive sales.
Cashier/Baker
HEB-San Antonio, TX
October 2008 to May 2013
• Operated cash register.
• Delivered superior customer service.
• Ensured customer satisfaction.
• Helped customers find specific products to satisfy their needs.
• Recommended products to increase customer options.
• Decorated cakes and other related products with a exceptional presentation
• Exercised while the operation of oven.
• Followed company quality standards to deliver fine products to maximize sales and profits.
Customer Service Representative
JCPenney-Aventura, FL
April 2006 to February 2008
• Operated Cash register
• Engaged with customers and delivered outstanding customer service.
• Recovery and stocking of merchandise
• Help customers find specific products or recommend new products.
• Ensuring customers satisfaction.
• Performed other duties as needed assigned by shift lead or store manager to maximize profits.
• Explaining customers the best products or best sellers for their needs.
• Trained new employees and helped them grow their customer service skills.
• Going the "extra mile" to drive sales.
Education
High school or equivalent
College in Art of Design
Skills
• SALES (10+ years)
• BAKING (1 year)
• CUSTOMER SERVICE (1 year)
• INVENTORY (1 year)
• RECEPTIONIST (1 year)
• Food Safety (6 years)
• Quality Control (6 years)
• Manufacturing (2 years)
• Packaging (4 years)
• CGMP (4 years)
• Quality Assurance (4 years)
• Research & Development (2 years)
• Supervising Experience (6 years)
• FDA Regulations
• Cake Decorating
• 5S
Certifications and Licenses
HACCP
September 2017 to Present
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