Shaila Rais Ahmed
Redmond, WA ***** 425-***-****
www.linkedin.com/in/shailaraisahmed **********@*******.***
Business Process Analyst
Bridging finance, data, and processes to optimize business performance and drive strategic growth
Analytical and collaborative finance professional with a proven record of delivering insightful financial analysis and driving data-driven decision-making. Adept at leveraging Power BI and Alteryx to create dynamic reports and streamline complex data processes. Excellent communicator with a talent for translating financial data into actionable business strategies. Known for fostering teamwork and building strong relationships across departments to achieve organizational goals.
Microsoft Office Suite (Teams, Word, Excel, Access, SharePoint, Visio, PowerPoint, Power Apps, PowerPivot)
AI Models (Co-Pilot, Gemini, Deep Seek)
Business Automation (UI Path, Alteryx)
Business Intelligence Tools (PowerBI, Tableau)
Database Management (Oracle P-SQL, Salesforce, Oracle NetSuite, Microsoft Dynamics)
Microsoft Internal Tools (MS Sales, Mercury)
Experience
T-MOBILE, Bellevue, WA 2021 - 2025
Business Process Analyst (Accounting and Finance Dept)
Supported 350+ accounting and finance users as a Blackline system administrator, resulting in a 20% decrease in issues with Blackline and customer support for internal Blackline community increased two-fold.
Decreased timing month / quarter end close process by 10% by creating a Power BI dashboard.
Saved Blackline Local Admins 250+ hours of manual work by automating Blackline task creation process.
Enhanced audit deliverables by 20% through stringent SOX control protocols and improved reporting techniques, resulting in 80% decrease in SOX control deficiencies.
Managed project to implement Single-Sign on for 350+ Blackline users, enhancing cybersecurity protocols.
Conducted training for 100+ T-Mobile employees to enhance their Excel and Blackline knowledge, resulting in 70% of Blackline local admins becoming self-sufficient and reducing Blackline support needs by 80%.
Enhanced process improvement documentation for team by 70% through writing documentation on a quarterly basis and used Visio to visualize documentation.
LAUNCH CONSULTING, Bellevue, WA 2020 - 2021
Power BI Consultant (Finance)
Enhanced reporting needs of Microsoft Store team by creating a Power BI dashboard for 25+ stores.
QUANTUM, Bellevue, WA 2020
Financial Analyst / BI Developer
Enhanced reporting needs of Quantum Core Finance team by creating a cost analysis report for 4 types of Scalar Media Tapes technology.
Shaila Rais Ahmed **********@*******.*** Page Two
MICROSOFT / AMAZON / T-MOBILE / SAMSUNG, WA 2012 - 2020
Consultant (Power BI Developer / Financial Analyst)
Analyzed KPIs, OPEX expenses, and P&L which contributed to business process improvements, increasing their bottom line by 10%.
Enhanced reporting by creating Power BI dashboards that allowed a time saving of 100+ hours.
Improved marketing budget of Samsung in SAP by 20% efficacy by entering data in a timely manner.
Contributed to budgeting and forecasting within Microsoft Learning team, allowing a cost saving of 20% in their discretionary travel budget.
Created enhanced dashboards with cubing formulas and internal Microsoft finance reporting tools that allowed team to increase their productivity by 10% and report more efficiently.
Built complex relationships with internal and external stakeholder, resulting in 20% increase in productivity.
Education
Master of Business Administration (MBA), Finance, City University of Seattle, Seattle, WA
Bachelor of Medicine and Surgery (AB), Dow University of Health Sciences, Karachi, Pakistan